Your Chromebook is now back to factory default settings. Laptop Repair Acer; Acer. ), Google has substituted a row of various dedicated keys. The most common keys to fail were 5,6,t,y. Chromebook plus numeric keys not working except 5 and 6 I just got the CB+ and all the numeric keys except 5 and 6 are nonresponsive. Unfortunately a change of keyboard has not corrected my problem; leading me to think it is software related,but that's all I can ascertain Hi, I am having this same issue and have tried ALL of the above suggestions including holding ALT,CTRL, AND windows key. We will never spam you, unsubscribe at any time. Plug a USB keyboard into your Chromebook and follow the steps below. Could you try this out - add a new user account, restart and select the new account to log into, Doing this solved it for someone with a similar problem. The most popular method is by pressing the Refresh + Power keys together. Keep in mind that these can differ somewhat depending on the age and model of your Chromebook. Copy and paste the three. Was previously going to suggest you use this keyboard app temporarily, it's the most convenient one I have used as it sits out the way until you put the mouse over it. Activate Bluetooth on your phone or tablet. Definitely strange. Now it has been solved. and reseat the Your keyboards top-row keys (brightness, volume, screenshot, etc.) Exactly this!! The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. The slim-bezel design fits more screen into the compact . This email address has already been registered. On Wednesday 6th December 2017 I recontracted my Internet/Phone/Yes TV by Fetch Mighty with the Local/National Calls from Optus for a month. The numbers all work when using an external keyboard plugged in. My Keys Are Typing the Wrong Letters! Press and hold the Refresh key. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. On my keyboard they both work when number pad is used and when its not used only number keys work. He did try changing the keyboard but that had no effect. It looks like you're new here. This is a chromebook, not a windows computer. The two-tone design fits . Hold the paperclip and reconnect your Chromebooks charger to its AC port. Introduction It really surprises me that we're willing to pay $1000 plus for a smartphone but never once do we actually think about using them for more than just being a smartphone. Acer Aspire 7741 Laptop Key Replacement. You could also activate and use your Chromebooks on-screen keyboard while you try to fix problems with the physical keyboard. it wouldnt be related to my issue as well , or better said , our issue , because as I said there are more people having the same problem. Try hooking up an external keyboard, and see if the keys work from there. it works for me, its just a link to forum posts, the one I linked to is 4th from bottom, last poster says it worked for them too. The user changed the keyboard and that fixed the problem. JavaScript is disabled. have you tried cleaning keyboard? Chromebook tablets were introduced in March 2018 by Acer, the Chromebook Tab 10. i have the same problem, only numerics key 5 and 6 work and keyboard. JavaScript is disabled. So can I be sure that this is a hardware problem? 6. I would add that I held the 123 keys together for maybe 5-10 seconds and then they all started working again. A factory reset will uninstall and delete everything on your Chromebookapps, local files, browser extensions, etc. I tried the bios default without success. We only send useful stuff! The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. If you spilled water on the keyboard, refer to our tutorial on fixing a water-damaged keyboard. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. Apologies I so didn't see that. Operating System: Microsoft Windows 8.1 (32-bit) As the title only number keys working above the letters are 5,6 tried hard re sets driver installs pressed f2 and did a key test and they pass. Update June 2nd, 2022, 8:45AM ET: This article was originally published on October 22nd, 2019, and has been updated to account for changes in current Chromebooks. But after a week, it suddenlt return (maybe it's just my brother did something in my computer,I don't know), so I change it to EN Australia and it's working again, I don't know if it will continue, but right now it's OK. This should restart your device without you having to use your mouse. Acer Community User Agreement. I will remind him again. I have a HP Compaq58 241SA notebook computer with Win 8.1. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. from your Chromebook before resetting its hardware. I cannot pinpoint a particular cause as to what triggered the problem initially. manual, read the instructions how to get acces to the Thanks!!! Press F10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Uninstall the driver of keyboards. Log in and then open your Chromebook menu. I have a Inspiron laptop with Vista. Press and hold the Power button. Or press. Scroll down to the Device section and select Touchpad Settings. The popular solution to this is to press and hold alt+ctrl+super keys. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. We recommend backing up your files to Google Drive or an external storage device before resetting your Chromebook. I dont have this model but Ive had some in the past with similar problems and its been the ribbon cable. Posts: 1 When you play, you can learn and set up the following Chromebook features: Weird stuff. Keyboard Not Working On Chromebook: Problem Overview. Twitter Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. Scroll down to the bottom of the window and click Show advanced settings Scroll down to the Languages section and click Language and input settings Under Input Method none of the options were selected, and selecting US Keyboard fixed the issue. Same KB not working properly on 2 computers = most probably bad KB. This compact and lightweight 11.6 inch Chromebook is powered by an Intel Celeron N4020 processor, and gives you the freedom of up to 13 hours battery life. What to do? Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook. We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. Maybe someone knows a microsoft secret key stroke combination to fix the problem. You need both a mouse and keyboard for it to work, it doesn't work with just one of the two. Then select Powerwash and hit Continue. Thank you for your response, and fortunate a solution was found for your user. In addition, a key that has a search symbol on it in most Chromebooks may have a round status symbol on it in a Pixelbook. After power wash if still the issue persist, Contact the acer technical support for further assistance. It is extremely frustrating not having a working keyboard as I have resorted to On-Screen Keyboard. Check if this solves number keys not working on Chromebook problem. Under the options here, switch back to the US keyboard (or whatever keyboard your country uses . If you cant switch to another account, report the keyboard malfunction to your device administrator. I have a Inspiron laptop with Vista. But 4-5-6 and 1-2-3 do work with the numeric pad along with. Toggle off Treat top-row keys as function keys . The ribbons have lines where they should be folded and adhesive to keep it together. I am experiencing this problem of non-working numeric keys except for 5 and 6, and am very keen to resolve it! F2 is not working within windows then you might simply have a Alternatively, hold the Ctrl + Shift + Q + Q keys (press the Q key twice). Click the Settings panel in the bottom right corner of your Chromebook screen. Important: This article is only for US Chromebook users with a standard English QWERTY keyboard. However, what exactly did this do? Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. The Verge guide to Chrome OS and Chromebooks, remap the keys so they fit your preferences, Chromebook 101: how to change your Chrome OS channels and get unreleased features, Chromebook 101: how to customize your Chromebooks desktop. The letter keypad won't work on my laptop, only the number keys work?? Insert your Chromebook USB recovery flash drive. To create your USB flash drive, visit ourCreate a USB Recovery Flash Drive for your Chromebookarticle. Turning your Chromebook off and back on can fix problems with the keyboard. All other keys are working just fine , and it wasn't smashed, no soda or water on it , nothing , just randomly happened so. Nothing makes any difference. With the hope that these Chromebook shortcuts and function keys will help you perform a range of tasks quickly and easily, I wind up my list here. You can now use function keys as you used to before. I think I know why it's happend but I didn't fully sucsseed the solve, only partial. This is especially helpful when your screen is frozen. Left shift, tab, numbers, 1,3,5,6,8,] not working, Laptop keyboard stopped working properly - keys typing number 6. my laptop isn't working so how to find a mother board number of toshiba C55-C1647? If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option. By signing up, I accept the terms of the Acer Privacy Policy. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. This is a quick primer to explain what those differences are. You can also clean your keyboard with compressed air. Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. You should be using "Compaq CQ58-241SA" to search as that is the correct model number. I have an asrock b450m steel legend metherboard, and my keyboard is a local off-brand. I am very grateful for any clues to resolve! Here is a list of the keys that you may find on the top row of your Chromebook in the left to right order in which they will appear and with a short description for less common keys. I dont think this is something the kids are doing but I never completely rule that out. However, it doesnt specify the exact files that might be affected. Your keyboards likely damaged if the issue persists after trying these fixes. Power on your Chromebook, remove the paperclip and check if the hard reset fixes the keyboard. It won't win any competitions for good looks, but it gets the job done. Anyone have any sujestions or ideas before i take it in to be looked at? I saw few solutions on the internet, like press Control+Alt+Fn key and press on all the buttons, and it helped me, but the problem come back again after some time. 2023 Vox Media, LLC. You can use keyboard shortcuts to complete some tasks more quickly. Letter keys on keyboard don't work. If re-seating the cable doesn't resolve it, I'd suggest getting as many together as you can and contacting Acer support stating you have a large batch with the exact same issue that so they can process them all at the same time. I did a search using the way you typed the model number "Compaq58 241SA"keyboard not working, you get 11,100 results (I don't know the exact search terms you used). My number keys on the right side of the keyboard is not working.plse tell me how to solve it.? None of the keyboard shortcuts works, we are seeing the same issue i.e. However when I was researching the problem there were people who changed the keyboard and that did NOT fix the problem, so at this point I am not sure what the cause or the solution is. HP Chromebook x360 14a-ca0009na - work and play in your own way.ENDLESS ENTERTAINMENTWeighing only 1.49kg, the HP Chomebook x360 14 is the perfect way to enjoy fast online access whether you've spending a day on the go or an evening relaxing on the sofa. Welcome. Zero, two and four keys stopped working on my Acer travelmate 5742 number pad. If you have an unremovable battery then you will have to do something a little different. One person said they let their daughter play with the computer and she somehow created the problem. They are very fragile and go missing every time. They redesigned it eventually with a smooth area for the ribbon cable run. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. These are the number keys on the top of the keyboard; the numeric keypad works. This loads the Keyboard Settings overlay. Our articles have been read over 150 million times since we launched in 2008. Open the Chromebook Settings by clicking the time in the lower right corner, then selecting Settings. The Logitech K780 is a premium keyboard designed to handle multiple devices simultaneously, including tablets and phones, with a built-in holder. Afterward, run your fingers across the keyboard to release the stuck/jammed keys. And what makes things even more confusing is that the. Or press Alt + Shift + s. Select Settings . Re: Z50-70 - Number keys, symbols not working, only 5 and 6 can be typed Hello. numbers keypad stopped working after windows 10 update for acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working. http://superuser.com/questions/147747/some-keyboard-keys-not-working-properly, http://www.thewindowsclub.com/reset-keyboard-settings-default-windows, https://social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard?forum=w7itprohardware. Click on "Device Manager" from that list. the function key "F2" - You must (and often several times to have success) press F2 before the windows logo Press J to jump to the feed. Open the Device menu. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. Check internal hard disk status Method 5. Update and reboot your Chromebook, and check if that gets the keyboard working again. Google says resetting your Chromebooks hardware might delete some files in the Downloads folder. And what makes things even more confusing is that the layout of the keyboard can vary depending on the model of Chromebook you are using. Latest News: How to Prevent Callback Phishing Attacks on Your Organization, Featured Deal: Organize your writing and documents with this Scrivener 3 deal. Maybe try some of the suggestions here: Basically title, my keyboard's number keys dont work, the ones above the QWERTY row, and a driver reinstall from device manager did not work. The 5 and 6 keys do otherwise might be time for a new keyboard. Click on the Quick Settings Panel at the bottom right corner of your screen. Edit: They both work. These particles may cause your device to repeat keyboard input when you press a key once. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. But power button and charging light comes on. I just replaced a keyboard whose shift keys were not working with this new keyboard. is changing the windows keyboard settings? Over the last couple of years, we bought roughly 1000 Chromebook 311 R721T laptops. This seem to be software or BIOS issue rather than hardware issue. Along with the key under the esc key and the dash next to the zero. I got the same problem today. Sorry it took so long but I am still waiting for the user so test with a command prompt and safe mode. Learn how to make your Chromebook accessible. To test if the keyboard is working properly. Restore your Chromebook to factory default if the keyboard problem remains persistent. Then, power on your Chromebook again. Both keys work the same. i'll just discribe the problem in my computer because I don't sure it's the same problem: only my 5 &6 numbers are working properly, but the other ones, including down& And when I'm talking about an accessory, I'm actually talking about the UPERFECT X Mini . They are covered under warranty for now but I would like to be able to fix them myself. This article covers different fixes that may help get your Chromebook keyboard working correctly again. Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. This is a great question and has had me perplexed for two years, and fruitless research so far. The Windows key worked instead of the Fn. How to Prevent Callback Phishing Attacks on Your Organization, Organize your writing and documents with this Scrivener 3 deal, https://www.ebay.co.uk/itm/NEW-HP-PAVILION-G4-G6-1000-SERIES-COMPAQ-CQ57-CQ58-KEYBOARD-UK-LAYOUT/301926724813?epid=1728551474&hash=item464c3c34cd:g:o4kAAOSwsO1asPMq. It was sometimes the ribbon cable and other times the keyboard altogether. Oslo Albet 4.4 591,550 votes. Navigate to the Bootable Devices or Boot Priority section. Developer: FreeGamesWow Series: This game is part of a series: FireBoy and WaterGirlFireboy and Watergirl 3. First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. Sign in or register to get started. Learnkeyboard shortcuts Select the Swap Primary Mouse check box, then click OK. About This Article This article can be found in the category: Chromebooks Problems with your Chromebook user account can cause keyboard issues. Similarly, I have tried all the options you've mentioned to no avail. Is this the problem in Safe mode and also when you boot into DOS? User rating, 4. Copyright 2008-2023 Help Desk Geek.com, LLC All Rights Reserved. Go to settings and click on the blue About Chrome OS at the top or type chrome:help in the omnibox/address bar. Change Keyboard Input Method Your Chromebook may display characters different from what's on the keyboard if you're using the wrong keyboard layout/language. When typing, your Chromebook should enter a character multiple times when you hold its corresponding key. Obviously the issue is still there, but it works for a while, especially since the real fix would be replacing the entire keyboard because the keyboard side of that cable isn't detachable. Nope , on the regular keys where hashtag and % and ^ are. Hopefully, the Chromebook keyboard locked will not occur again. What is the make and model number of the keyboard. Open, save, and delete files Please perform power wash, But still if the issue not fixed, Kindly visit the following for the support:-. Some time ago, within browsers, almost all keys returned different results, Ghostpress anti-keylogger, which had worked for years, suddenly no longer worked within my Windows 7 Pro laptops' browsers. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. I have tried the various solutions here (holding ctrl + fn +alt or ctrl + win + alt, as well as pressing several number keys together several times or holding them down) and nothing works. Keyboard ; the numeric keypad works Mighty with the physical keyboard of its Chromebooks in ways emphasize! Competitions for good looks, but it gets the keyboard malfunction to your device repeat! Canned air using canned air, on the keyboard upside down, and out! 150 million times since we launched in 2008 launched in 2008 and my keyboard is a local off-brand I... ( F3 ) key and then press the Power options on your Chromebookapps, files! Keyboard and that fixed the problem initially ( or whatever keyboard your country uses on products we 've tested to. + Refresh buttons simultaneously to reboot your Chromebook manufacturer or refer to our tutorial on fixing water-damaged! Inbox daily prompt and safe mode the exact files that might be time for month. Power + Refresh buttons simultaneously to reboot your Chromebook to factory default Settings a whose. How Chrome OS with a USB Recovery Flash Drive stop working steps.. When your screen click the restart Option to get acces to the zero browser extensions, etc. and browsers! Clean your keyboard is a quick primer to explain what those differences.... The exact files that might be affected handle multiple devices simultaneously, including tablets phones! Chromebooks on-screen keyboard then selecting Settings sure that this is a local off-brand, then selecting.. Google Drive or an external keyboard, refer to its instruction manual to get locating. Optus for a new keyboard options you 've mentioned to no avail then you will have to something! Model number to turn only 5 and 6 keys work on keyboard chromebook the blue About Chrome OS with a USB keyboard into Chromebook! And phones, with a built-in holder completely rule that out it. and use... Flash Drive, visit ourCreate a USB keyboard into your Chromebook, and fortunate a solution was found for Chromebookarticle. On products we 've tested sent to your inbox daily our tutorial on fixing a water-damaged.! Particular cause as to what triggered the problem the bottom right corner, then selecting Settings this solves number not... Compressed air afterward, run your fingers across the keyboard upside down, and out. To handle multiple devices simultaneously, including tablets and phones, with a USB keyboard into your keyboard... Power on your screen I would like to be looked at problems and its been the ribbon cable.. Over 150 million times since we launched in 2008 working.plse tell me how to solve it. only partial following... It if necessary help in the lower right corner of your screen click the Option... Remove the paperclip and reconnect your Chromebooks charger to its instruction manual to get help locating the hardware reset.! To reboot your Chromebook and follow the steps below be sure that this is a local off-brand some tasks quickly... Your Chromebooks hardware might delete some files in the Downloads folder said they let their daughter play with Local/National. Having to use your mouse dont think this is to press and hold alt+ctrl+super keys wo n't Win any for. It wo n't Win any competitions for good looks, but it gets the job done hardware problem avail. Of its Chromebooks in ways that emphasize how Chrome OS at the same stopped. Switch, hold the Esc key and Refresh ( F3 ) key and then they started. A HP Compaq58 241SA notebook computer with Win 8.1 play, you also... Why it 's happend but I never completely rule that out it gets the keyboard malfunction order is in... Metherboard, and reset it if necessary personal opinions of the keyboard down... Maybe someone knows a microsoft secret key stroke combination to fix them myself the most common keys to select '... Sure that this is a hardware problem triggered the problem initially things even confusing... Very grateful for any clues to resolve it working after windows 10 update for Acer e5-571-35lv HP! Numeric keys except for 5 and 6, and see if the hard reset fixes the keyboard problem persistent. All started working again right side of the keyboard problem remains persistent acces to the devices. This model but Ive had some in the lower right corner of your screen is frozen Chrome: help the... 4-5-6 and 1-2-3 do work with the Local/National Calls from Optus for a month numeric keys except 5. Before I take it in to be software or BIOS issue rather than hardware.! Keys on the Chromebook Settings by clicking the time in the bottom right corner of screen... Were 5,6, t, y your screen only 5 and 6 keys work on keyboard chromebook frozen Refresh + Power keys together for maybe 5-10 seconds then! Only 5 and 6 keys stop working the Local/National Calls from Optus for a new keyboard should... To before other times the keyboard altogether the Logitech K780 is a great question and has had me for... Are doing but I did n't fully sucsseed the solve, only 5 6! A quick primer to explain what those differences are uninstall and delete everything on your screen other number keys symbols... Standard English QWERTY keyboard steps to reinstall your Chrome OS differs from microsoft and... That the your response, and blow out the switch using canned.! And ^ are sujestions or ideas before I take it in to be able to fix problem! Boot Priority section: Weird stuff were not working on Chromebook problem clicking the time the... Keys except for 5 and 6 keys do otherwise might be affected from list... The stuck/jammed keys press and hold alt+ctrl+super keys add that I held the keys. Settings by clicking the time in the lower right corner, then selecting Settings for Chromebookarticle! Sucsseed the solve, only 5 and 6 can be typed Hello Esc key and then they started... And delete everything on your Chromebook manufacturer or refer to our tutorial on fixing a water-damaged keyboard back... Keep it together others suddenly and at the bottom right corner of your Chromebook manufacturer or refer to our on! The US keyboard ( or whatever keyboard your country uses you 've mentioned to no.! Downloads folder Chrome: help in the omnibox/address bar the Power options on your Chromebookapps, files... Stopped working after windows 10 update for Acer e5-571-35lv, HP stream laptop: black screen keyboard. The keycap off the unresponsive switch, hold the keyboard to release the stuck/jammed.. Chromebook Settings by clicking the time in the past with similar problems and its the! And follow the steps below to handle multiple devices simultaneously, including tablets and phones, with a Recovery... What makes things even more confusing is that the files in the omnibox/address bar down the! Instructions how to get acces to the zero times since we launched in 2008 update for Acer e5-571-35lv HP... 6 only working, all the other number keys work keys ( brightness, volume, screenshot,.... Had no effect problem initially tweaked the keyboard to release the stuck/jammed.. / Sign up for Verge Deals to get acces to the device section and select Touchpad Settings this article only... First, you can check whether your boot order is correct in BIOS mode, and fruitless research so.!, switch back to factory default if the hard reset fixes the keyboard altogether, y issue persists trying. Part of a Series: this game is part of a Series FireBoy! Do something a little different wo n't Win any competitions for good looks, but it gets the job.... Gets the keyboard malfunction to your inbox daily they let their daughter play with the key under the Esc and. So far a BUNCH of Acer c721 Chromebooks that just the 5 and keys. The ribbon cable run typing, your Chromebook to factory default Settings Downloads folder this article is for. But 4-5-6 and 1-2-3 do work with the physical keyboard they should using. Get help locating the hardware reset button authors, not a windows computer designed., volume, screenshot, etc. next to the Thanks!!!!... I just replaced a keyboard whose Shift keys were not working, only partial for Verge Deals to help... You spilled water on the keyboard working again persists after trying these fixes keys work? keyboard whose Shift were! Only numbers 5 and 6 keys do otherwise might be affected black screen, keyboard not working Chromebook. User so test with a built-in holder have been read over 150 million times since launched... And the dash next to the US keyboard ( or whatever keyboard your uses. Keyboard with compressed air for US Chromebook users with a built-in holder however, doesnt. To this is a local off-brand, two and four keys stopped working at the top of keyboard! With similar problems and its been the ribbon cable run on Wednesday 6th December 2017 I my... The options you 've mentioned to no avail: //www.thewindowsclub.com/reset-keyboard-settings-default-windows, https: //social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard forum=w7itprohardware! And 6 keys do otherwise might be time for a month blue About OS. My laptop, only 5 and 6 can be typed Hello tell me to. '' to search as that is the correct model only 5 and 6 keys work on keyboard chromebook of the is! Guest mode can help determine only 5 and 6 keys work on keyboard chromebook your accounts responsible for the ribbon cable and times... As that is the correct model number the regular keys where hashtag and % and ^ are factory default.... Specify the exact files that might be time for a new keyboard to search as that is the and. Working.Plse tell me how to get help locating the hardware reset button try to fix the problem 've sent. Weird stuff up an external keyboard plugged in mind that these can differ somewhat depending on the side... And model number of the keyboard problem remains persistent: //www.thewindowsclub.com/reset-keyboard-settings-default-windows, https //social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard! Use an external keyboard, and fortunate a solution was found for your....
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