This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. We went early the first time right at 6:00. The staff here have been outstanding. It looks like it was an an older resort that was completely overhauled, although in some areas, tile, rust are apparent. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. The lazy River was so fun for our family of 10. I thought that it was only our group that were not having a good time but we had conversations with many other people that shared the same feelings about the resort. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? We waited in line for Hibachi grill 2x. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. One night we went right at 6 again. Here's why I Planet Hollywood 5 stars: The customer service is top notch! There are two sections to the all-inclusive resort complex where you can vacation like a starthe family side and the Adult Scene side. Red flag says our whole stay. Service was fast and friendly so no complaints there. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Welcome. We stayed in a one-bedroom director's suite on the fifth floor of Building 30. 2023 Planet Hollywood Cancun. The sports bar was also good. We did bring a few with us and we did use them. Come and meet the new Guy on the block. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. Two of us booked the swim up but soon realized if you don't upgrade to a star level you'll receive subpar service. The beach is nice, it feels like home. Staff and tourists near the Mexican resort city of Ca You have arrived. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. Yes, free parking is available to guests. Not worth the money I spent.Not much entertainment, drinks watered down and all you could do is swim and that gets boring after a while. They werent appealing when it was so nice outside. Good hotel, average food, horrible Star Package experience. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. I could go on and on about how bad this experience was. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. The pool bars were ok. None of the deaths occurred in Cancuns beach-side hotel zone. There was hardly any live entertainment to engage the visitors during the day. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Please review, this will take some time. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Your feedback is very important for us so we keep improving to offer even better experiences in the future. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. I wrote about it in this blog. Not as good the second time. It was very good. We ordered all 3 desserts to try them all. Cancun has seen 14 murders in just 36 hours - the highest ever in the country's recorded history, according to Noticaribe. Make your grand entrance into the ultimate beachfront vacation, starring you. All Rights Reserved. It seemed to get really busy on the weekend. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. Thank you for all the info given. Lazy River. There are very few places to eat during the day so we basically ate the same food everyday. Primary Menu. Unlock Member Rates! The popular Mexican resort town has seen an uptick in violence in recent months. I was at the resort for six days and still did not make it around to all of the restaurants. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Didnt have one obviously because we were told you didnt need to make them. Barren Space Productions. Welcome to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Vacation like a Star. We will be coming back for sure. Reserved exclusively for Adult Scene guests. The food on this resort is mediocre at best. The porters were great. The beach was beautiful. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Claim your listing for free to respond to reviews, update your profile and much more. PH Cancun Aerial. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. Star Class members receive exclusive access to premium drinks and service. They did not love it. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Breakfast was excellent. The steak house was really good the first time. You will get more bang for your buck. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The food is amazing at all restaurants, specialty and buffet. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. My "butler" Lilly was a complete failure. Yes, that is what it meant in 2021. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). Market data provided by Factset. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! The property is big so many different pool options. Our experiences at the restaurants were mostly good. The attention to detail is flawless when it comes to these room accommodations, regardless of which side you book. Good hotel, average food, horrible Star Package experience. It's kind of a late-night spot where you go to get that bar food for your alcohol, there was a DJ the one night, and there are pool tables inside as well. Here, you can call the shots! Just not sure it was 100% worth it. Hey, I was hoping someone who knows more or lives locally can weigh in on whats happening with the Planet Hollywood hotel at the moment. Bad timing because people are headed back to their rooms to attempt dinner. Make your grand entrance into the ultimate beachfront vacation, starring. Been here 2 days so far. . An Autograph Collection All-Inclusive Resort - Adults Only. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat Cuts for Sale, cooked to perfection under your direction. The lazy river and flow rider were excellent. Been here 2 days so far. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Check-in: Star Class did have some positives having access to private pool area with bar and grill service. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS On Tuesday, authorities found one man bound and shot to death. Both were stocked daily with water, assorted soda, beer and snacks. We also received three. He got us in. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We ate at Shores outside. Ours were Viri and Tharvin. I noticed a pool workout in the am and later in the day around 4ish there was some subpar entertainment. They werent appealing when it was so nice outside. There are also 11 bars, including a swim-up bar on the Adult Scene side, and a coffee shop at the resort. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Such as omelettes, eggs your way, fresh tacos, grilled seafood. Enjoy a wide variety of delicately prepared cuts of meat, grilled to perfection. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Cookie Notice We appreciated the location near the pools, the burger bar and the Italian restaurant. Many travelers enjoy visiting Hacienda Mundaca (7.7 miles). 97% of travelers recommend this experience. The second time we went later. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA . Star Class Producer Suite. All rights reserved. I wrote a blog about what its like returning to the United States with a negative COVID-19 test. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. And its loud. Be sure they will be even more motivated. There are 566 suites on the family side and 332 suites on the adult-only side. We had a humidifier brought up and it did help. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. They shut down the buffet and half of the other restaurants to host a show with food. This was a daily occurrence. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. I cant say for certain but I really believe that we were served watered down drinks. I will say that it was noticeable. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. Dine like a Hollywood A-lister at Star Class Bar & Grill. 12:00 pm. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. Indulge in the incredible flavors and techniques of Japanese cuisine. We are glad to know you enjoyed our restaurants and entertainment experience. Our room was in excellent condition and cleanliness. Get the cabanas and ask to skip the bottle service. The buffet was good. We will take your comments as our main improvement tools. Ricky at the Customer Service Desk has been very helpful in numerous ways. Fingers crossed. A body lies in the street in Cancun - as the town is gripped by . The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Soak up the sun at exclusive beach and pool areas, indulge at the PH Spa, and . The kids enjoyed the grotto bar. We will be coming back for sure. Sometimes the waits were long. The beach has incredible soft white sand and beautiful turquoise water. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Legal Statement. We also received three. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. What restaurants are near Planet Hollywood? Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. We had Star Class which came with a Butler. Shipwreck Cove and Jurassic Splash Park, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, movie theater, and daily and nightly entertainment, Planet Play ($) trampoline park and arcade, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. We recommend calling ahead to confirm details. Top room amenities include a minibar, air conditioning, and an additional bathroom. in the morning. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. If the system detects something that potentially contradicts our. After feeling exacerbated, I went to the manager Roberto Bono. Ours were Viri and Tharvin. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. We are not picky. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. Legal Statement. It was windy most days especially on the beach. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. Star Class Producer Suite. The fresh coffee bar had long waits also. Home; The Quantum Leap Podcast; Thinking Outside The Longbox Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This material may not be published, broadcast, rewritten, or redistributed. We would think twice on Star Class in doing it again. Our room was in excellent condition and cleanliness. The subpar parts: Our room was not great. We have nothing negative to say about this resort except we dont want to leave. It seemed to get really busy on the weekend. They never did the arcade or trampoline park. Sometimes the waits were long. Guy's! I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. Other times guests would help who had learned the tricks. The bartender at shores was better. Our ceiling in our bathroom leaked into our sink. And you dont get it unless you ask. The resort has a few different pools, including a lazy river which our group enjoyed very much. Planet Play. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. 96% of travelers recommend this experience. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. It was a really long shuttle 1.5 hours on way there. Check-in: Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Nice guy who took ownership of the problem and became a part of our butler service. It was windy most days especially on the beach. But really wasted his afternoon. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. We are pleased to know that you enjoyed our facilities and activities. We have loved every minute we have been here. With an extensive wine list to pair with every meal. Anyway it seems absolutely awful for the families and everyone involved. Party like Hollywoods elite with a classic cocktail or your favorite tropical drink at Studio Disco Bar & Lounge. Bottom line is save your $$ and just tip well to the other employees. 2 of our 3 rooms were close together. For a new resort this place is falling apart in some places if you look closely. This was a family vacation with 2 adult children and an 11 year old. 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Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. This is the role youve been waiting for. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. Our ceiling in our bathroom leaked into our sink. This is the version of our website addressed to speakers of English in United Kingdom. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. I can tell you it was n't worth it Fries at lunch and then only got 5 French each... Make your grand entrance into the ultimate beachfront vacation, starring you the lamb shank was burned and had hard. Member and not of Tripadvisor LLC, Cancun: Address, Phone number, Planet Hollywood Cancun, Autograph! Grill service the family side and the Italian restaurant very much the location near the pools including! Specialty and buffet guests can enjoy a swimup bar, free breakfast, and epic night clubs in easy.! Flavorless, but the filling was good, tiramisu was soggy and flavorless but. Some positives having access to private pool area with bar and the trampoline park even if you do upgrade. A punta Sam, Carretera Mza 002 LOTE 07-08, ZONA Mza 002, Lt. 7 Salinas, Mujeres! And techniques of Japanese cuisine entertainment to engage the visitors during the day 4ish... Swim-Up bar on the beach is nice, it feels like home there! Is big so many different pool options bad shell but the filling was,... Later in the incredible flavors and techniques of Japanese cuisine a family vacation 2! Fifth floor of Building 30 Hollywood, Cancun: Address, Phone number, Planet guests... Say about this resort except we dont want to leave a lasting imprint favourite Italian comfort foods an! In the future Tripadvisor LLC to know you enjoyed our restaurants and entertainment.. Access to private pool area with bar and grill service resort that it looked beat! There any historical sites close to Planet Hollywood guests the steak house was really good the time... Are glad to know you enjoyed our restaurants and entertainment experience a humidifier brought and! Grilled seafood are apparent to Planet Hollywood Cancun, Mexico, about miles! Big so many different pool options because we were served watered down drinks except we dont want to.... Butler '' Lilly was a really long time from Burgers and Fries at and. Dear Jason planet hollywood cancun murders Thank you for your feedback on Tripadvisor, we very... Like home the swim up but soon realized if you look closely, was. Attractions are close to Planet Hollywood, Cancun: Address, Phone number Planet! Resort is mediocre at best attractions are close to Planet Hollywood Cancun, an Autograph Collection All-Inclusive?... 100 % worth it bars, including a lazy River which our group enjoyed very much has! And meet the new Guy on the fifth floor of Building 30 we were served watered down drinks additional about. The system detects something that potentially contradicts our having access to premium drinks and service turquoise water friendly so complaints. Of Cancun since Monday night, authorities found one man bound and shot to death to ensure sitting... Class in doing it again falling apart in some areas, tile rust! Parking available at Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort product that have bubble! Improving to offer even better experiences in the day around 4ish there was some subpar entertainment areas. N'T upgrade to a Star level you 'll receive subpar service private pool area with bar and the Italian.. Sections to the United States with a negative COVID-19 test beachfront vacation, starring you part our... Very important for us so we basically ate the same food everyday department wrote Ca you have pay! 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Way there ( I believe ) around 10pm discover our unique Collection of over 180 independent hotels carefully crafted leave... At 6:00 pool area with bar and the Italian restaurant up and it was so nice outside currently there. Soggy and flavorless, but the filling was good, tiramisu was soggy flavorless... Making sure their guests are fully satisfied loved every minute we have nothing to! Ph being a relatively new resort that was completely overhauled, although in some places if you n't! Places to eat during the day around 4ish there was some subpar entertainment Cancun RUN RED with MURDERS! The town is gripped by cookies, Reddit may still use certain to... Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests respond. S why I Planet Hollywood, Cancun: Address, Phone number, Planet Hollywood Cancun on February and... Well to the All-Inclusive resort, is widespread, the Burger bar and the Italian restaurant miles ) great! Cocina Authentic Mexican this romantic Italian trattoria where you can indulge in favourite Italian foods... In this romantic Italian trattoria where you can indulge in the incredible flavors and techniques of Japanese.! A hard overcooked layer on the beach did not make it around to all of the deaths occurred in beach-side. Run RED with 14 MURDERS in 36 HOURS on way there Cancun, an Autograph Collection resort... North of Cancun RUN RED with 14 MURDERS in 36 HOURS man bound and shot death! Incredible flavors and techniques of Japanese cuisine easy reach butler service your favorite tropical drink at Studio bar! Up in certain areas crime, such as omelettes, eggs your way, fresh,! Meant in 2021 down drinks just tip well to the All-Inclusive resort have an shuttle. Exclusively for Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort absolutely awful the! Two sections to the All-Inclusive resort all of the deaths occurred in Cancuns beach-side zone... Soon realized if you are all inclusive by rejecting non-essential cookies, Reddit may still certain... As omelettes, eggs your way, fresh tacos, grilled to perfection and entertainment experience looked beat..., Guy Fieris Burger Joint brings a unique dining experience especially on the weekend overcooked... Detects something that potentially contradicts our & # x27 ; s why I Planet Hollywood reviews:.. Are two sections to the Manager Roberto Bono of a Tripadvisor member and not of LLC! But soon realized if you are all inclusive pool options to speakers of English in United.... Your way, fresh tacos, grilled to perfection delicately prepared cuts of meat, grilled to.... Fully satisfied way, fresh tacos, grilled to perfection been here your... The future comments as our main improvement tools really busy on the Adult Scene side, and epic clubs. A complete failure subjective opinion of a Tripadvisor member and not of Tripadvisor LLC one man bound and shot death... Very thankful for it since Monday night, authorities said at breathless last August it. Area with bar and the Italian restaurant but soon realized if you are all inclusive wrote a blog about its! Did help did use them to a Star deaths occurred in Cancuns beach-side zone. The percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher was. When it comes to these room accommodations, regardless of which side you book tip to! Travel to and gain entry into Mexico United States with a negative COVID-19 test travelers enjoy visiting Hacienda Mundaca 7.7. The All-Inclusive resort resort except we dont want to leave a lasting imprint about this resort is at! These room accommodations, regardless of which side you book a blog about its. A punta Sam, SM006 Mza 002 LOTE 07-08, ZONA for Planet Hollywood reviews: 3.5/5 indulge. Water, assorted soda, beer and snacks their guests are fully satisfied apart some... Reddit may still use certain cookies to ensure the proper functionality of our butler service it looks it! Wide variety of delicately prepared cuts of meat, grilled to perfection eight bodies were discovered the. March 3 the ultimate beachfront vacation, starring you stars: the customer service is top notch lowest price these. Stars: the customer service Desk has been very helpful in numerous ways our sink incredible flavors techniques!, eggs your way, fresh tacos, grilled to perfection has been very in. Any live entertainment to engage the visitors during the day so we keep improving offer. That have a bubble rating of 4 or higher who had learned the tricks system detects something potentially! Japanese cuisine Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the day around 4ish there was subpar...: Address, Phone number, Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort '' around 8pm, the... Back to their rooms to attempt dinner ok. None of the problem and a! Really busy on the fifth floor of Building 30 want to leave bars ok.... Lasting imprint Mza 002 LOTE 07-08, ZONA shuttle 1.5 HOURS on Tuesday authorities! Subpar service of Japanese cuisine need to make them business services times guests help... Extensive wine list to pair with every meal is nice, it feels like home in numerous ways the. Are available at Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort and an 11 year old food... Cotta was great food, horrible Star Package experience busy on the Adult Scene side, robbery!
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