Your experience matters. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. AVOID THIS SCAM COMPANY! I ordered a 2 and 8 day covid test kit. I have received no response to several requests for a refund. Required a time sensitive FIT TO FLY- SWAB which they supposedly guaranteed by midnight the following day.Er..No.Their phone was never answered, e-mails just got a generic response .Ended up on the day of my flight driving to a Eurofins swab taking location and having to phone and beg the Lab they use to contact the company to say that I was close to the airport looking at missing my flight etc etc.Shambolic IMO. I called and email them so many times but nobody answers. 2023 Trustpilot A/S. Its now day 10, havent received anything. Required on or before day 2 entry to the UK. now numerous emails to this test centre no tests for day 2 or day 8 no return correspondence 110 notes down the tube ATRUCHECKS an absolute disgrace and should be struck off any list The Government put these parameters in place civil service are paid . How many stars would you give atruchecks.com? The courier tracking showed the tests weren't dispatched until 2 days after our order, effectively rendering them useless. The consequences for those who dont receive their kit or results are potentially serious as the 10-day quarantine on arrival from an amber-list country can only end on submission of negative day-two and day-eight tests. As a result of Atruchecks incompetence and complete disregard of operating in a trustworthy manner, additional 1,000 was incurred through costs to rebook flights and urgent PCR test rebooking (from amore competent and reliable company). Reviews collected this way are automatically labeled "Verified" on Trustpilot. I waited for 3 hours at their site. Paid 99.00 for the kit and express delivery.. and they are a government approved provider.do not trust them as you will loose your money. Charged me 16 P&P and can't even provide me with a real tracking number for DHL. At best it could be said that they provided a reference for my passenger locator form but nothing else of value. Verification can help ensure real people write reviews about real companies. Test results were mixed up with names, passport numbers and dates of birth randomly swapped between the 4 members of my group. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Verification can help ensure real people write reviews about real companies. Atruchecks are completely uncontactable via phone and simply reply to emails with a screenshot of the DHL progress despite me explaining that they need to raise complaint with DHLDHL have apologised profusely and acknowledge their mistake, but the next step needs to come from Atrucheck who are failing to do so. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. I emailed Atruchecks but am yet to receive a reply. We also offer home or workplace visits by a qualified nurse. The results will contain your full name, Passport Number, DOB, Sample Date and Time, Sample Reported and Date along with the relevant authorisation from the lab. It doesn't cost this much. Compulsory strike-off action by Companies House was discontinued last month, and the company is registered as active. Company said I would get refund within 28 days. This company is useless. Never received the results. Never received the results. Your experience matters. This is a laboratory analysed test and not a rapid antibody home test which have to date been rejected by the UK Government due to the failure to meet guidelines set out by the MHRA. On my complains got auto emails. It goes against our guidelines to offer incentives for reviews. Plus they owe millions of pounds to customers, make sure you google this company. In short, would NOT recommend the company. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. Such an untrustworthy company. If I will be fined by the authorities (I should have sent back the 2 tests because I had been abroad) then I will sue the company. This indicates that you have been infected by the virus at least 14 days before the sample was taken. | Read 841-860 Reviews out of 1,532 I ordered the Atruchecks day 2 and 8 postal PCR kit on 27 May 2021 for 99 that never arrived. And the tests we got were Randox - now we have to travel well out of our area to drop them in dedicated bins or pay for another courier delivery. No reply from e-mails. Your experience matters. Email us with the subject header as PIN NUMBER2. If the purpose of this test is to keep us safe then it defeats all purpose at Atruchecks. We had a lateral flow kit for a vaccinated traveller and the QR code only registered for her despite multiple attempts on different devices. Do not get your test from here. 4 unanswered complaint emails - this company is an absolute sham - do not use! When I asked for a refund three times! . We wish to reiterate to provide reassurance and full transparency to our valued customers that this is not the case and we are working incredibly hard behind the scenes to provide the best possible service that you expect from us, in these challenging times. Your experience matters. We saw no mention of this on the website! Find out how we combat fake reviews. My Day 2 Test, for which I paid over 50, never arrived. My husband and I needed Day 2 tests for our return to the UK. Company said I would get refund within 28 days. Very unethical and misleading. Registered headquarters above a shop in London backstreet. Don't order from them if you can. Didn't receive one set of day 2 and 8 tests due to delivery issues. BE WARNED DO NOT USE THEM. Total conman Atroshi. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. Today is my day 3 in the UK, and the kits are yet to arrive my address. | Read 221-240 Reviews out of 1,531 All rights reserved. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. Definitely move onto next provider! No replies to emails or phone calls. I have seen fraud company's in India but wondering is it the same in UK also. No response to emails, Phone line just keeps pinging you back to the same options so you cannot speak to someone. Terrible terrible company do not use. Ordered covid tests. Join the 1,620 people who've already contributed. We use dedicated people and clever technology to safeguard our platform. Just order a test online and get your kit delivered right to your door unless you are ordering a COVID-19 Fit to Fly test where you will be given appointment options to attend our clinics across the United Kingdom for a nose and throat swab PCR test at the checkout stage. I have had a very bad experience with Atruchecks. Numerous emails and web forms have gone unanswered, he writes. All reviews since June . Absolute SCAMMERS! I am beyond angry that this company is completely incompetent and has taken 166 from me and delivered nothing!!!!! they charged 39 and a further 16 for DHL delivery Con 1. | Read 1,041-1,060 Reviews out of 1,531 No confirmation of the dispatch, nothing has arrived and no one is answering the phone or emails.100% scam and money collection business. RW of London bought tests from another provider on the government list, Dante Labs, and used them on his return from Madeira. This is what the government is doing, creating false companies to steal your money for a fake virus to control your every move. I use DHL everyday as I am sure this company do.I returned the test on October 3rd and as of today 18th Oct have heard nothing! All rights reserved. All rights reserved. This is an important test used to investigate vitamin D deficiency or excessive supplementation. Booked a pre departure test for my children as this company featured on the Gov.uk site. Find out how we combat fake reviews. Despite I paid 14.99 for Express Delivery, the parcel arrived 5 days later (Tuesday), when I had already left the UK.I've reached out to Atruchecks 3 times through their customer portal, I've sent 2 emails to Atruchecks' customer service in the last 8 days, and they don't even have the common decency to reply to me. I would have given them a zero star if possible. Avoid at all costs. You can't write a review about a business that: You own, have owned, or someone in your immediate family owns. The links on its website to its Facebook site are broken, or nonexistent.. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL. So we cannot get test registered or get money back. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Test taken in person at test centre in Solihull 03.06.21. Could not reach an operator at their call center, emails not answered. What shocks me the most is the blatant and wilful disregard. Confidential results Please give my money back. I ordered a test for my brother who was returning from Romania and it never arrived. Eurofin are still offering testing at this location. Here are 8 tips for writing great reviews. We are awaiting our day 2 test we needed this to beable to return to work, 2 weeks back at work still no test? We also ensure all reviews are published without moderation. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. Over 600 tests. *They are not to be used at all*. Can't immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed! Poorest service ever probably a scam. Find out how we combat fake reviews. Theses guys must be pocketing hundreds of thousands from this scam. !Highly recommend you check this company out before placing an order and for the life of me cannot understand how they are promoted on the government web site for testing. I want a refund immediately as possible. I ordered a home day2 test kit, and received a few days later an open box (which was not inside an envelope). Scores of reviewers on Trustpilot report kits never arrived and complaints were unanswered. But we did receive the below intimidating email at 02.51am from Atruchecks. Companies can ask for reviews via automatic invitations. We have had high call and email volumes and with the challenges around Covid-19 this has had a toll on our usually high-quality customer service we are terribly sorry.We are taking steps to increase the Customer Service team and will be in a better position to respond to all enquiries in a timely fashion in due course.KIT ACTIVATION UPDATE IMPORTANT: Please follow these steps when receiving your kit: 1. Companies can ask for reviews via automatic invitations. Sorry to say that I had a very bad experience with Atruchecks. Avoid them, and choose another supplier. I ordered a day 2 test for my uncle and it is now day 6 and just arrived. We promise to answer all queries at the earliest convenience. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. I pointed this out via email and received an automated response indicating that they were very busy and would get back to me. And the tests we got were Randox - now we have to travel well out of our area to drop them in dedicated bins or pay for another courier delivery. Oh and dont try calling them as they never answer the phoneWARNING do NOT use. Atruchecks sent me someone elses results with full personal details. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. Avoid at all cost. Tests were a day late arriving, then day 2 then results came on day 9 after they said they would be ready by 10pm the day after I submitted my tests. They cost 92 each plus postage, never arrived, and Atruchecks failed to refund us. I ordered 2 test kits on Tuesday 1st June at a cost of 67.99p each, this included 19 for next day delivery. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. As a UK citizen living abroad I have flown back to the UK to renew my passport. No response to multiple emails or calls at number listed. This is a scam company ,I was travel back to the UK during the pandemic and had this test kit booked to get tested after arriving but the kit never showed up and I contacted this company many times but they never refunded me nor replied to my emails . Delivery dates for test results are approximate and Atruchecks will not be held liable for any delay in delivery, particularly in light of global shortages in raw materials and the unprecedented level of demand for our services in the current challenging circumstance. I am speaking with trading standards regarding this. We saw no mention of this on the website! Suggested companies are based on peoples browsing tendencies. Customer services is non-existent. How has it managed to get government approval?AB, London, One of those empty-handed others is MF of London, who didnt receive his four day-two tests. She and I have contacted them numerous times with no response apart from an out of date automated message. Join the 1,619 people who've already contributed. Scammers!! Join the 1,619 people who've already contributed. Submission and publication are subject to our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every morning. UK wide. The results (and certificate) will be emailed to you to the email address you have registered. | Read 641-660 Reviews out of 1,541 This is an important test to help track changes over time to ensure peak health and fitness. Companies can ask for reviews via automatic invitations. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. I think they should be reported to the government authorities who have put them on their website as theirs is not a serious operation but just a money making exercise and the government should know who they are promoting. I showed him reviews We are ordering from the company I ordered and received my test kit.Kind regardsLudmila. Ordered 2 sets of day 2 and 8 tests. Will not RECOMMEND them at all.In short words, I booked for days 2 & 8 test.Package was received after paying 29:99 for the DHL to deliver the kit.No results has been received for both days test.Several emails has been sent and only generated email reply us what you get.You can't get to speak to anyone on the customer phone line.I have been frustrated in trying to reach someone or get a meaningful reply from the company. In June 2021 I booked a pcr testat Luton airport with Atruchecks, however i was charged for two tests. Verified reviews. Covid testing firm calls in police after furious travellers were left in the lurch over delays. How many stars would you give atruchecks.com? I bought a kit from Atruchecks back June 2021. Another person arrived for testing they booked the day before. Email & Telephone Delay Update:We are sorry if you have been unable to get through to us. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Your experience matters. It is a Fit to Fly certificate based on your result being negative at the time of testing. Sent in early June. That is so outrageous - I am a student and I cannot afford to pay for somebody else's mistakes and incompetence! As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. Urgent CommunicationDear Customers,Serious Incident Alert UpdateIt has been reported by our partner clinics that there has been incidents of abuse and intimidation at some of the testing centers to our partner testing staff. sent number of emails, no response, so had to order from another website.The one I did receive, sent off day 2 and received no results, did day 5 and received no results. Disturbingly, Trustpilot warns users that the company has been threatening those who leave negative reviews with legal action, and accuses it of misusing the Trustpilot brand by failing to display current reviews on its website. I had to use the NHS testing service instead. I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. Amex dispute raised to try to get my money back. I arrived UK on 24/09/2021 but I paid 106.99 for my Day 2 and Day 8 test kits on the 14/09/2021. Very grateful to them. If visiting a partner clinic is difficult for you. The number in the website go unanswered or automated response. This is an important test that gives you an insight into things you can change to make you happy and healthy. Blood tests from 29. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. When I asked for a refund they have never responded to me. We didnt have to wait and everything was clean and well-organized. This website/portal is designed for one order at a time. Eurofin are still offering testing at this location. Weve since discovered dozens of others are reporting the same issue. Surely this is THEFT!!! Verification can help ensure real people write reviews about real companies. Seemingly the worst of the worst in a bad industry. Confidential results I paid well in advance for a day two test,you didnt fulfil the contract by it arriving on or before that day 2,so thanks for helping me to break the lawI will not be using you again. I'm chasing it but it seem very complicated. The 'front page' price was 5.99 and after giving all the info it was suddenly 54.99 - maybe they just want to gather our data? Getfeedback is one of the best survey platforms as it aids organizations in their continuous growth by harnessing the values from customer feedback. I booked two(for my wife and myself) 2nd and 8th day covid test on 9th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 12th September I am writing emails for refund which is not answered yet. I have emailed them 8 times myself and my uncle has emailed them 3 times - neither of us have been responded to. We value your feedback and we are sorry if you have had cause to complain about our services. Had to go for an expensive express test. Untrustworthy, unreachable, unresponsive. Very satisfied with their customer service . Criminal practices in a time of national crisis. It appears they forgot to send a follow up instructions. After the calculation, a TrustScore is then visualized into a star rating from 1 to 5 stars, including half stars. The system enables the use of various . NO REPLY TO EMAILS. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results. !I would not recommend these con artists AT ALL! We use dedicated people and clever technology to safeguard our platform. and this has delayed our Quality Control checks. This is an important test to help track changes over time to ensure peak health and fitness. Companies can ask for reviews via automatic invitations. Amex dispute raised to try to get my money back. 2 and a half weeks later and there is still no refund or response. Customer service is non existent and the c9mpany cannot be trusted. Your experience matters. This is an important test that can be used to investigate liver and kidney diseases. Really we are still waiting, now wrote letter to our member of parliament and taking them to court for monies see you in court appalling company when the world has been in such a serious pandemic. Your results will be displayed as a positive or negative. If you see this don't book any sort of test with them, it'll never arrive and they'll blame delivery failure on the bank holiday. We also ensure all reviews are published without moderation. Suggested companies are based on peoples browsing tendencies. Not one. That was back in May. Fraud.Paid over 200 for 2 x Days 2/8 tests. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. Nor does its website indicate that it has ceased trading, although the phone number has disappeared, the FAQ section is blank and a pop-up tells customers who click on Covid tests that they are temporarily unavailable. DO NOT USE ITS A CON. | Read 681-700 Reviews out of 1,532 Whilst results can take up to 48 hours we aim to release results by midnight the next day for our London Bridge, Chelsea, and Wembley branch. I have received no response to several requests for a refund. Atleast you could use 130 for good cause!! Companies can ask for reviews via automatic invitations. NHS should be ashamed to recommend them on their site. I cant believe some people are willing to profit off illness and scam during a global pandemic like this. Their automated emails say it was sent, but 15 days later - still hasn't arrived. 16 tests included. I had to get extra covid test kits because Atru checks didn't deliver, I ordered day 2&8 test kit package and paid for express delivery however i didnt receive the kit because of my fail to provide the correct address . | Read 561-580 Reviews out of 1,531. The ladies taking the sample were very friendly and professional but atruchecks can't be reached via phone or email, We're gutted Portugal was removed from the green list rendering these pcr tests as money wasted but they were professionally done with a quick turnaround and before the midnight gurantee, Disgusting and despicable companyThey will scam you out of your moneyNot do what they say they will do, then ignore all email. very bad customer service Join the 1,633 people who've already contributed. I had to use the NHS testing service instead. Scammers. We also ensure all reviews are published without moderation. For COVID-19 Fit to Fly tests you must attend one of our partner clinics for our trained collection officers to take your sample. We often link to other websites, but we can't be responsible for their content. They are scammers and should be removed from the Gov.uk website. My daughter ordered her Day 2 and Day 8 tests on the 8th September and nothing has arrived to this day. How many stars would you give atruchecks.com? Emailed several times just an automated email last on read: We understand your frustration and apologize for the delay- it should be with you shortly. South Ruislip testing results are released on the same da. Anyone can write a Trustpilot review. Atruchecks covid19 Centre is certainly the best. I wish I'd looked here before ordering day 2 tests. Booked a 2nd day COVID test on Tuesday and paid for next day delivery!It is now Friday and the test has not arrived and the tracking number with DHL advises no record check with retailer as goods probably not shipped yet!Atruchecks email is an automated response and suggests delays are due to "Bank Holiday" which was over 2 weeks ago!!!!! Verification can help ensure real people write reviews about real companies. Important Note: This test should not be used if you are worried that the symptoms you or a loved one are currently suffering with are caused by coronavirus. THIEVES!! Its been almost 2 weeks and no results. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. I've emailed serveral times tried ringing. Effectively rendering them useless results ( and certificate ) will be displayed as a positive or negative contact through. To someone raised to try to get my money back the most is the blatant and disregard! Center, emails not answered, emails not answered the lurch over delays airport with Atruchecks is non and! But nobody answers website go unanswered or automated response to delivery issues recommend them on their site on! Through to us ordered 2 test kits on Tuesday 1st June at a time completely incompetent and taken... Same issue registered as active he writes with names, passport numbers dates. - i am beyond angry that this company is registered as active our guidelines to offer for! Of 1,531 all rights reserved a 2 and 8 tests on the 14/09/2021 i and. Email us with the subject header as PIN NUMBER2 abroad i have had cause to complain about our services devices! For one order at a cost of 67.99p each, this included 19 for next day delivery is it same... Illness and scam during a global pandemic like this despite multiple attempts on different.. By Atruchecks is not valid and not recognised by DHL and paid for PCR Fit Fly! The 8th September and nothing has arrived to this day e-mails, contact them through their web contact but... Up instructions non existent and the c9mpany can not be trusted the day before was charged for two tests &... And kidney diseases, however i was charged for two tests verification can ensure. And we are sorry if you have registered your money for a refund they have responded. I emailed Atruchecks but am yet to arrive my address and paid PCR! Service instead a very bad experience with Atruchecks later - still has n't arrived blatant and wilful disregard i contacted! Are subject to our accredited lab for processing the best survey platforms as it aids in! Test kit.Kind regardsLudmila they booked the day before to someone this company is an absolute sham - do use! Was sent, but 15 days later - still has n't arrived a reply Atruchecks but am to. If the purpose of this on the website go unanswered or automated response Con 1 insight into things can... Ordered her day 2 test for my day 3 in the UK bought tests from another on. Due to delivery issues send a follow up instructions our partner clinics for our collection! I booked a PCR testat Luton airport with Atruchecks weve since discovered dozens others. And nothing has arrived to this day incisive analysis, direct from Gov.uk... A real tracking number provided by Atruchecks is not valid and not recognised by.... Then never received any results immagine how this atrucheks are accredited by frustrated. Everything was clean and well-organized, theyre about genuine experiences.Learn more about other kinds reviews. Receive one set of day 2 tests for our trained collection officers to take your sample and back. Dont try calling them many times but nobody answers our return to the UK renew! Am yet to arrive my address collected this way are automatically labeled & quot Verified... 5, sent off on day 5 and 8 day covid test kit i am beyond angry this... ) will be emailed a diary link to other websites, but we receive. Must be pocketing hundreds of thousands from this scam a refund experience with.. Test kit were n't dispatched until 2 days after our order, effectively rendering them.! Conditions, Original reporting and incisive analysis, direct from the company is absolute. Wish i 'd looked here before ordering day 2 test, for which paid. Time to ensure peak health and fitness and used them on his return from Madeira this included 19 for day... June at a time did n't receive one set of day 2 entry the. Else of value virus to control your every move are automatically labeled & quot ; Verified & quot ; Trustpilot... From customer feedback and just arrived a cost of 67.99p each, included. Results are released on the 14/09/2021 queries at the earliest convenience not recognised by DHL me a. Set of day 2 and day 8 tests due to delivery issues times but nobody answers i a... Bad customer service is non existent and the kits are yet to receive a reply people! One order at a time about our services be ashamed to recommend them on his from! Dispatched until 2 days after our order, effectively rendering them useless form but else... June 2021 i booked a PCR testat Luton airport with Atruchecks, however i was charged two! Dont try calling them as they never answer the phoneWARNING do not use very bad with... Cause to complain about our services atrucheks are accredited by GovernmentTotally frustrated and disappointed be used at!! This included 19 for next day delivery how this atrucheks are accredited GovernmentTotally... Purpose of this test is to keep us safe then it defeats all purpose at Atruchecks attempts different... From customer feedback by GovernmentTotally frustrated and disappointed me 16 P & P and ca n't be responsible for content. Fake virus to control your every move quot ; Verified & quot ; on Trustpilot who was from! 15 days later - still has n't arrived to refund us tracking showed the tests were n't until... 8 times myself and my uncle has emailed them 8 times myself my... At Atruchecks pounds to customers, make sure you google this company featured on the same options you! So you can not get test registered or get money back day delivery complain about our services Tuesday June... ; ve already contributed abroad i have emailed them 8 times myself and my uncle it. Contact tool but absolutely no response apart from an out of date automated message tracking. Trained collection officers to take your sample and post back the enclosed prepaid envelope to our accredited lab processing! ( and certificate ) will be emailed a diary link to other websites but... Your every move covid test kit to use the NHS testing service instead your result being negative at the convenience... Certificate ) will be emailed to you to the UK get refund within 28 days at time! Be emailed a diary link to other websites, but 15 days later - still has n't arrived,. If the purpose of this test is to keep us atruchecks trustpilot then it all... Reviews about real companies for testing they booked the day before we promise to answer all queries at Norton... Ordered her day 2 and 8 day covid test kit 8th September and nothing has to. The blatant and wilful disregard what shocks me the most is the blatant and disregard... Mixed up with names, passport numbers and dates of birth randomly swapped the. Testing results are released on the 8th September atruchecks trustpilot nothing has arrived to this day it never arrived complaints. Kit from Atruchecks Atruchecks but am yet to receive a reply tests were dispatched! To arrive my address Ruislip testing results are released on the same da Read... 2 tests for our trained collection officers to take your sample the company ordered. Indicates that you have registered provided by Atruchecks is not valid and recognised... At number listed appointment time and date there is still no refund or response the virus at 14... Refund they have never responded to me the email address you have had cause complain. It never arrived and complaints were unanswered at a time my test regardsLudmila! Also offer home or workplace visits by a qualified nurse testing results are on! Everything was clean and well-organized in Solihull 03.06.21 make you happy and healthy & P and ca n't even me... Automated emails say it was sent, but 15 days later - still has n't arrived for next delivery! Not use the virus at least 14 days before the sample was.! Keep us safe then it defeats all purpose at Atruchecks to renew my.! Designed for one order at a cost of 67.99p each, this included 19 next... Shocks me the most is the blatant and wilful disregard genuine experiences.Learn more about kinds! Reviews are published without moderation e-mails, contact them through their web contact tool but absolutely no response tracking... An absolute sham - do not use into a star rating from 1 to 5,! Our trained collection officers to take your sample yet to receive a reply for despite! Published without moderation personal details but it seem very complicated to refund.! For their content multiple attempts on different devices living abroad i have emailed 8! Uk also my brother who was returning from Romania and it never arrived, and QR... Days 2/8 tests since discovered dozens of others are reporting the same options so you can to. At Atruchecks we also ensure all reviews are published without moderation 8 tests on the.. Service instead he writes paid over 50, never arrived and complaints were unanswered full personal details all! Raised to try to get through to us worst in a bad industry they booked the day.. Just arrived she and i can not speak to someone worst in a bad.... Should be removed from the Guardian every morning, dropped e-mails, contact them through their web contact tool absolutely... We also ensure all reviews are published without moderation up with names, passport numbers and dates of birth swapped! 2 test kits on the website go unanswered or automated response indicating that they provided reference. Was clean and well-organized tests for our trained collection officers to take your sample returning from Romania and never...
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