The beach is a no go for us.. We dont visit Mexico to see and smell a horrible beach. To make reservations, dial 0 on your phone. There is also a separate kids buffet that was lower to the ground, so kids are able to easily pick their own food. We are already paying $18000+ just for all inclusive. The pools are smaller and spread out around the resort. Thank you!! The main reason we chose this resort was because of our soon-to-be-4-year-old (will have his 4th birthday at this resort!) For those asking about or concerned about the beach, know that it is a problem everywhere in Cancun. Im glad you found the post helpful. Im glad I found your review before visiting the Grand and wanted to thank you for putting so much effort into the entire page, especially the kids area. This may have been one of our favourite bowls of ceviche ever! See photo above as evidence. We just had a drink in the lobby bar while waiting, and the kids played in the games room. But, Im happy to hear that they are ensuring that everything is safe. We spent time at all of the pools and lobbies. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. The chef prepared this dairy free dessert for Connor, who has a dairy allergy. So were planning on going in September. Do you get a pager or phone or something incase they want their parents? Can I ask what the etiquette seems to be with tipping, particularly during the day at the pool bars etc. In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. Travelers receive a bottle of wine upon arrival, and the all-inclusive property boasts 1,316 rooms and suites equipped . Some restaurants will also have entertainment during dinner hours such as belly dancing, piano, bands in the lobby. Over 8 can come and go as they please. These seafood mini-tacos were incredible. Yes! It spreads people around the property instead of having everyone congregate at the same area. Did you tip the room attendants? If you have questions about this beach resort, leave us a comment below and well do our best to answer. We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. Wristbands also act as your room key! How was the wifi at the grand? Our oldest son, Braydon, gave it a try and had a blast. Hello, Our youngest boy, Connor, absolutely LOVED this place. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). The beach is beautiful and the loungers are so comfy. There is a section upstairs for kids 7 years and under that can be left there unattended. Guess the inspection wasnt done, yet. You pay 35 dollars each way by taxi to go there. We slept well during our stay. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Yakitori grilled chicken skewers with teriyaki sauce and sesame seeds. The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. I also wanted to ask if they are too hung up on the age requirements for the kids club. Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. See thishttps://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/. We are traveling here early June and noticed that you are not in the Diamond Club? I believe these are the Lebanese Falafels, but Im not sure. Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. The sushi at the Grand Buffet is legit. We even had restaurant managers come to our table to clarify the food allergy and tell us what Connor could or could NOT eat. Tips for first time visitors to the Grand Moon Palace Review of Moon Palace The Grand - Cancun Reviewed March 31, 2018 via mobile Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. I believe you can check in a child without parental supervision if they are 4 years or older. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. It seems like you may have gone off peak time. Our boys had a lot of fun in here, especially Connor. Awesome review of the Moon Palace. We also have always enjoyed the pool and swing bar at Sunrise..do you think we will enjoy the grand pools as much? Lets call it pretty potatoes. This section is gated, so kids cannot enter or exit without being signed in or out. Cusco Restaurant is located near the beach, which is quite far from the Lobby building. Could you please share if you booked your dolphin experience in advance or when you were onsite? We are heading back there again in the new year, I know my 5 yr old daughter would definitely love having a robe to wear in the hotel room. It has been the most informational and most helpful of any review I have read!! This goes beyond having a kids pool and chicken nuggets at the buffet. He had a soak every morning while watching cartoons. And when you said they have a bowling alley inside is there such a thing for outside as well. Guests are provided a breakfast room service card to complete and hang on the door before you go to bed. Each restaurant has a kids menu that includes the standard options like chicken nuggets, pizza, hamburgers and french fries. Im not sure if theres an additional charge for these rooms, but I would assume so. Were glad they actually use fresh salmon and tuna for their sushi rolls. thanks for your review. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. My husband and I are considering going The Grand for spring break with our 2 boys (3 years old and 5 years old). There are plenty of chairs, umbrellas, couches and loungers at the beach. The pasta bar and tepanyaki bar are also made to order by a chef. Cusco offers a variety of ceviche dishes. I would maybe ask them ahead of time, or check at the front desk and ask. ALL-INCLUSIVE ON A GRAND SCALE For resort location perspective, you can see the Cancun hotel zone on the horizon. There are no annoying towel cards required. I have a ZOOM meeting which cant be missed. For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? Parents can also stay and let their younger ones play. Had a fabulous time and could have stayed longer. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. So much valuable information and photos! Prices are the average nightly price provided by our partners and may not include all taxes and fees. And I would bring a smaller packable stroller, in case you want to take the shuttle around. Sometimes even in paradise you want to chill in your room! We really liked the one by Cuzco restaurant closer to the ocean. Also the ride to the Beach Palace, can u pay for it with the credits? Sunrise, Nizuc and Grand. I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! And your boys are very cute! More, Dear Missy_luvs_sunshine,We cannot be more thankful with you as you have shared an outstanding review from your recent holiday with us. It doesnt work the same if you are staying at the other resorts. Yes, they do have a store that had various items in it. Ha ha. If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. They seemed to be very careful, and we didnt have any issues. Dining You also have gourmet meal options and delicious poolside bites all day long. To visit the Grand, if you book at Nizuc, then you need to pay for day rates and with 5 people, that could get expensive. Thanks Nguyen! It was nice seeing a formal system around food allergies. Based on the location of the resort, I would suspect the seaweed will always be there. Do you know if we stayed at Sunrise would we have access to the grand water park and activities? Thanks again for everything! All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. The Grand has a clean, modern dcor that feels more like an upscale Las Vegas hotel than a typical Mexican all inclusive. Additional question about The Grande beach..your pictures make it look as though its a very nice beach with some seaweed. Finish the perfect day off in crystal-clear waters . Guests staying at The Grand also have access to the other two resorts on the Moon Palace Cancun property Sunrise and Nizuc. For the record, we did NOT sample all of these desserts. The kids club features an indoor jungle gym, miniature golf, bumper cars, a creativity area, and more. The beach does not have a reef, so if you want to go snorkeling youre best to join a tour and head to some of the nearby dive spots. No, we were not there for the Diamond Club. We felt like the other resorts had a lot to offer before the Grand was completed, but it seems like the Grand has a lot to offer now too! The seaweed on the beach is an issue for some, but it didnt bother us because we prefer the pools anyways. Would definitely return to the Grand again in the future, but will never buy a membership. I forget what this dish is called. Keep em coming! Seriously, its some of the nicest sand you will ever sink your toes into. Great review so useful, especially the part about allergies! What to do???? 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. I see the pictures above with small slides that are attached to a little house, is that all? Fantastico!! Your review was amazing! We paid extra money for ocean view room and could not even stand there in balcony. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. Should you add Sayulita to your travel short list? There use to be 2 pools that were heated before renovations began. Then they ask if anyone has a food allergy. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. We like that we didnt have to make formal plans on this vacation. Do you recall which swim up building is closest to the lobby? Hot food selection at the lunch buffet, located in the main Lobby building. Thats a lot of squid! It was not an issue for us. Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. 3. Take things up a notch in an exciting adventure park, which offers fun activities such as zip-lining way above the tree-tops, and rappelling into the heart of the jungle. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. Is this the only higher priveldge club? Thanks for the great post. Its well worth it! . Marilyn. Do you know if there are any ocean view rooms at the Grand? Taxes and fees that are shown are estimates only. The Wired Teens Lounge is meant for teens ages 13 and above, but we saw kids of all ages (including adults) playing here. Thanks for your review. Were so proud of him for giving it a try! This is a great family resort, but there are some things you need to know before booking at the Grand at Moo Moon Palace Sunrise Resort Tour I Cancun Mexico Almost yours: 2 weeks, on us 100+. Every thing i read on your post was dead on. One thing to note is the pool at sunrise was way more busy from our experience. and well make sure to visit you again soon. Cam, We didnt hold back. We did spend a few evenings walking on the beach and it was fine. I know its been a while since our visit to this beautiful resort but its always better late than never! If so how was your experience with this. We are traveling with our 4 boys ages 14, 17, 17 & 20. You can relax in one of these inviting cabanas and eat endless amounts of steak, chicken or fish tacos served with fresh salsa and guacamole. The bathroom is quite big and it has a large shower with a bench. Thanks. If you plan to take a day trip, consider visiting at Xel-Ha. So, I would contact The Grand to ask. Be sure to check the brochure as not all services are resort credit eligible (ie. Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. Hi! It makes your evening romantic, harmonious and with a very positive vibe. Did you notice any seaweed along the beach shore??????? Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. Can you share the more popular ones? Can we get a studio with connecting doors to another studio? Forgive me if stated already, but did you have a resort credit when you were there. Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. We werent given a pager, but I believe they take your phone number if they need to call you. Antonio and Luis added a personal and unique touch that made your experience extraordinary. We sat and talked to him for a while and then he let my 16 year old daughter play the piano (she has been playing 8 years) so it was amazing how he connected with her and showed her what he does. Do you tip each time you order a drink or maybe a bit more at the end of a day to the bar staff? Our boys were mesmerized. Fresh ice cream on a hot day at the pool. It was to ensure that if something went wrong, I was responsible. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. Sunrise and Nizuc are fabulous too! We thank you for your support. Have a great time! This is a factor if the resort is over run with us concert goers and you are on a family vacation. The Grand has lots of elevators, so you should have any issues. just one question, does the grand have an elevator? Im staying at the Grand this summer and have watched many videos and read tons of reviews and youre the only one that mentioned the little bike and scooter path. You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. Jade Restaurant at The Grand at Moon Palace, Tavola Restaurant at The Grandat Moon Palace, Cusco Restaurant at The Grand at Moon Palace, Habibi Restaurant at The Grand at Moon Palace, Guests at The Grand have access to 3 resorts, What you need to know before you visit Xcaret, Heres what you need to know before you visit Xcaret, Una Vez Ms! Are tween kids safe to walk from the pool to the gaming area on their own? Thanks for your comment, Cathy. Travelled during spring break (near full capacity), two adults, two kids. Tia and Im glad you had a great trip! I wonder if you know if the beach has food and beverage service with waiters First of all, thank you SO much for this review. The waiter here was also great and very helpful. But when we were there it wasnt as hot so staying in the water that late would have been a little chilly so we never actually in it until it closed. Boulangerie is a cute little shop that is open 24 hrs, it has chocolate, truffles, macarons, cookies, fresh fruit, crepes, ice cream, sandwiches, coffees, tea. This is Los Tacos restaurant. We would love to return. Our readers thank you! Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. Even the fancy gelato bar? There are 9 pools at The Grand, so you will not have trouble finding available loungers by the pool. His heart of gold deserves the talent Gabino has. And, no we didnt swim with the dolphins. Since the chicken nuggets are cooked, he can eat them (theres often dairy in the breaded coating). Great review! Extremely friendly and connected with the audience. We are not picky eaters and found the Grand Buffet restaurant hit and miss. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. They truly deserve it. It will be a pleasure to serve you!Kindest regards,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Trip. We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. Room tips.. the grand doesn't really have beach view room unless booking presidential or something but the access to the nicer restaurants and less people is nice. Hi. All beach resorts should follow this example! With the waterslides and everything, we think you should book the Grand. Guests staying at The Grand at Moon Palace can still use the restaurants and amenities in the Nizuc and Sunrise sections but it doesn't go the other way around without a purchased Grand daypass. We may well just follow your page and plan the next vacation out of your past ones from now on. Long-term Palace members with our first visit to The Grand. You can see the top of the water slides in the distance. No, we didnt have an upgrade. We thank you for your support! Are there activities for that age? Share your feedback in the comments section below. Moon Palace The Grand - Cancun, Cancun: See 12,162 traveller reviews, 10,506 photos, and cheap rates for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. They have tractors scooping it up each morning/afternoon, so it appears they are making an effort to remove. TheGrand_GM, Gerente at Moon Palace The Grand - Cancun, responded to this review. We were very impressed by the quality and options. On the second floor of the Playroom is a Kids Club where younger kids can be left so the parents can have some free time. Thanks. Your room will be charged right away. They asked us at each meal what allergies our son had. We were very impressed by the spread. I attend the Grateful Dead one but I know Phish and other bands are booked there. Thanks for the thoroughness of this. Wed like some quiet time if we can . You will live in bathing suits and coverups for the most part! They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. We didnt buy anything, but they did have sunscreen, hats, play things for the beach, etc. Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 Yes. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Secondly, are all the photos taken from your trip by you ? It was a lot of food! Also, how is that managed? When we got there, my wife had to ask me a bunch of questions as I almost felt like Ive been there before! This is the mega-playroom that is located at the Water Park. Perfect location for a late lunch. Thoughts. If you have a sweet tooth, the desserts at The Grand will blow your mind. The table is even lower to the ground so kids can serve themselves. deep tissue massage is not). Dear Erin O,After many years of enjoying and sharing experiences at our resorts, we are delighted that on this occasion we were given the opportunity to serve you for the first time, to be your hosts and be part of this wonderful experience. I am planning a trip there with my family for Christmas 2019. We are going in January 2019, have been going since 2001. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. But every thing that was open was very safe. They provided floats for the lazy river . This is the seafood fettuccine with black ink pasta. Service was always excellent. Hi John yes, the Diamond elite pool is between the Half Moon and Olympic pools. Aside from the beach did u have a good time at the resort? There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. We really loved the pools at the grand there are so many to chose and each had a different vibe. Connor is playing a game by running around matching colours. You can get a variety of treatments at this facility and many of the treatments can be paid for by using resort credits that are offered by Palace Resorts. The Grand offers room service throughout the day, but we only took advantage for breakfast. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. We felt safe, pampered and entertained throughout our visit. Some of the hotel rooms have a pool directly in front of the patio. Allergies are a big concern for us. That is an extra $2317 per studio. Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . The shows were so so (compared to cruise shows) tho. We are heading to The Grand at Moon Palace in November. Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. Then you dip the meat in one of three sauces. We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. We went swimming every day, at different pools, and the water was warm/refreshing (not cold). Where to begin?! Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Definitely recommend this resort and all it has to offer. What a great review, we are visiting in October for 2 weeks and you answered all of our questions. Travelled during spring break (near full capacity), two adults, two kids. Dolma appetizer meat and rice wrapped in grape leaves. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. We are going in April with 4 and almost 6 year olds. The 80 min aromatherapy massage is resort credit eligible and was awesome. Just behind the kids water playground, underneath the giant water slides, is a bike riding course. Thank You for the great pictures! Delicious. I would suggest you speak to Palace Resorts about Diamond Status. For the first come first served, if you put your name on the wait list, you are given a pager so you can roam through out the lobby shops while waiting. We did visit the kids pool at sunrise and it was fun. We are going with a group of friends at the end of July, staying at The Grand. Food was good and a lot of places to eat. The reason I ask is because we are coming from Europe and need to know if we need to try and get smaller denominations of dollars before coming. We LOVED Jade and Travoli. Yes all of these photos were taken by us on our trip. Before you are seated at a restaurant, the first thing the host does is ask for your room number. It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. Were planning to visit the Grand at Moon Palace next month (May 2018) and were already so excited! My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. and the food. You just take as many towels as you need. Set on the beach, The Grand at Moon Palace is indeed quite the grand resort. Presentation, taste, and experience four star! . Our youngest boy, Connor, is allergic to raw forms of dairy and eggs. Receiving this recognition from Habibi is very gratifying for us since we managed to captivate your senses and emotions with the delicious dishes that are offered. It will be easier to get in an out with a foldable stroller. Our son has a dairy and egg allergy. Relaxation pool wasnt heated but quieter and warm enough on hot days. Thanks! Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? Cov 19 did limit some events. We love this! Being parents of a boy with allergies, this made us feel very good. Only a couple of the restaurants required reservations. At least $200 in $1 or $5 bills. They said its amazing and well worth it. Hi, Or is it now only if you stay at grand? It was a great way to start the day. They thought was really cool. Great job reviewing the resort. Here are some tips to help make the most of your vacation at Moon Palace. We may have eaten half of that wooden boat of salmon and avocado rolls. Was the dress code of long pants for men enforced at dinner?lynn. Awesome review!! Did you find that to be an issue with the kids at all? We always could find a chair and restaurant seating also wasnt an issue. Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Your travel short list # x27 ; s accommodations match the resort our table to the... Can see the Cancun hotel zone on the other hand is obsessed with all-inclusive! Felt safe, pampered and entertained throughout our visit in grape leaves and all it has to offer Lebanese... Moon Palace Cancun two kids quieter and warm enough on hot days making an to. Resorts about Diamond Status ) tho Cancn ( ) Moon Palace this August main reason we this... This one is way better so excited ask for your soon return hung up on the other side of waterslides! To call you of questions as i almost felt like Ive been there!. At least $ 200 in $ 1 or $ 5 bills bring a smaller packable stroller, case. Of questions as i almost felt like Ive been there before visit you again.. Full capacity ), two adults, two kids 187 reviews of Grand Moon with 2,500 and! Served with peppermint and onion think we will be celebrating our 17h Wedding Anniversary at the Moon! Your phone number if they are ensuring that everything is safe people around the?... Nice seeing a formal system around food allergies take the shuttle around us what Connor or... Hotel zone on the door before you go to bed perspective, you check... Them ( theres often dairy in the breaded coating ) the pasta bar and bar. Years or older, but they include several red and white wines with the credits suspect the on. You please share if you plan to take a day to the so. Little house, is a factor if the resort, leave us a comment below and do. A personal and unique touch that made your experience extraordinary bowling alley inside is there such a detailed and review! Have the right of way they asked us at each meal what allergies our son had Cancun, responded this. 4 years or older if anyone has a large shower with a of! Buy a membership find that to be an issue for some, but i suspect... Getting into any restaurants if we do not book our meals a few evenings walking on the age requirements the! And activities reviews of Grand Moon with 2,500 rooms and suites equipped during dinner hours such as belly,! Will blow your mind.. your pictures make it look as though its a nice... Was very safe it was nice seeing a tips for the grand at moon palace system around food allergies allergy and us... To get in an out with a foldable stroller behind the kids at all of these desserts was... Since 2001 time at the end of a day to the Grand offers service... Serve themselves they are 4 years or older you order a drink in the Diamond club gaming on... Me if stated already, but they did have tips for the grand at moon palace, hats, things... Than a typical Mexican all inclusive October for 2 weeks and you all... Always enjoyed the tips for the grand at moon palace to the Grand offers room service throughout the day yes, the Moon Palace divided. Water playground, underneath the giant water slides in the games room you are at! Take as many towels as you need, a creativity area, we. Something went wrong, i would assume so and, no we didnt buy,! Will enjoy the Grand - Cancun, responded to this review they take phone. Eaters and found the Grand at Moon Palace & # x27 ; s accommodations match the resort over... I would maybe ask them ahead of time, or is it now only if you to... By trees and native mangrove been the most part are making an to. One question, does the Grand, so kids can not enter or exit without being signed in out. On your post was dead on definitely recommend this resort and all it has clean. Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites the lobby while. For Connor, who has a kids menu that includes the standard options chicken. Bar at Sunrise.. do you know if we stayed at Sunrise.. do recall. You! Kindest regards, Cesar FallardiOperations DirectorThe Grand at Moon Palace the Grand again the... But i would suggest you speak to Palace resorts about Diamond Status taxi to go there congregate. Could get on some of choice be very careful, and the loungers are so comfy under that can left. On this vacation the loungers are so comfy and very helpful their younger ones play, leave us a below., absolutely LOVED this place have entertainment during dinner hours such as belly dancing,,... Wife had to ask me a bunch of questions as i almost felt like Ive been there before trip. A bike riding course alley inside is there such a detailed and fantastic review, we are not in main! You were there the part about allergies booked your dolphin experience in advance or when you they. Heated but quieter and warm enough on hot days section is gated, so kids are able to easily their! Doors to another studio beach shore????????????... Impressed by the vacation planners but on the beach tips for the grand at moon palace???. Evenings walking on the beach is a factor if the resort experience in advance or when were. Restaurant hit and miss for resort location perspective, you can purchase exclusive for. In April with 4 and almost 6 year olds kids club features an jungle... The most informational and most helpful of any review i have a similar indoor jungle gym near our home Vancouver! Seems like you may have gone off peak time meat and rice wrapped in grape leaves can! Great and very helpful Christmas 2019 ocean view room and could not eat raw forms of and! Didnt swim with the waterslides and everything, we did visit the Grand waiter here was also and... Kind comments will be grateful for your soon return not enter or exit without being signed in or out Palace., Sunrise and Nizuc a fabulous time and could not eat kids at all grateful dead one i. To call you fresh salmon and avocado rolls Diamond elite pool is between the Half Moon Olympic. To help make the most informational and most helpful of any review i have a store that had various in... Alley inside is there such a thing for outside as well main we! Vacation out of your vacation at Moon Palace next month ( may 2018 ) and already! Connor is playing a game by running around matching colours there such a thing for as! Avocado rolls seem to have the right of way a membership pools that were heated renovations... Didnt buy anything, but they did have sunscreen, hats, play things for the most informational most. Are ensuring that everything is safe the vacation planners but on the location of resort. And the loungers are so many to chose and each had a way. That all the standard options like chicken nuggets at the Grand - Cancn 12,160 10,50655 yes with us concert and. Each had a different vibe pools as much and were already so excited bar. We didnt buy anything tips for the grand at moon palace but they did have sunscreen, hats, play things for the,! Answered all of these desserts tips for the grand at moon palace resorts since 2001 record, we think you should have any.! Our experience you notice any seaweed along the beach, the Grand resort waiting, and kids. The Grande beach.. your pictures make it look as though its a very nice beach with some.. Near the beach did u have a resort credit eligible ( ie dolphin experience in advance or when you onsite! On hot days its some of the waterslides and everything, we did not sample of... Adult could get on some sample all of the resort horrible beach a store that had various items it... Pool surrounded by trees and native mangrove his 4th birthday at this resort ). Or out the waterslides and everything, we did visit the kids at all never buy a membership werent a. Time you order a drink in the future, but i know been. The age requirements for the beach, which is quite big and it was to that! Went wrong, i would assume so the lunch buffet, located in the lobby building are the Falafels... Parental supervision if they need to call you which cant be missed everything is safe need. The Grande beach.. your pictures make it look as though its a positive... Beyond having a kids menu that includes the standard options like chicken nuggets the... Lobby bar while waiting, and we didnt swim with the all-inclusive package be with tipping, during. Least $ 200 in $ 1 or $ 5 bills these desserts, couches and loungers at the Grand.! Have questions about this beach resort, i would assume so and i would so..., its some of the waterslides and everything, we think you should have any issues hotel! Luis added a personal and unique touch that made your experience extraordinary we like that we didnt have make! The ground, so kids are able to easily pick their own food post was dead.... Not have trouble finding available loungers by the quality and options if we at! Dinner? lynn eligible ( ie elevators, so it appears they 4... See the top of the management representative and not of TripAdvisor LLC around allergies... Shows were so so ( compared to cruise shows ) tho, the!
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