First, make sure that the fireplace is properly plugged into one of your wall outlets. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Plus, press the remote control buttons with gentle pressure. $689.00. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. Ft. First, make sure that the heater is actually working and that the smell is not an electrical one. I hope, it will fix your issue. Learn how to replace burnt light bulbs in your fireplace here. Please help! Thanks. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Showing the E3 error code means your heater is not working. Now, its time to monitor all the connections going to the motor at the panel. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. Low. With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. Could that be the problem? HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. The heat and fan are working fine. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. Shut off the power to the fireplace and unplug it for a minimum of five minutes. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. Replace the thermostat sensor to get rid of this issue. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. Contact a technician before changing the panel. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. No one can tell me! But if you dont trace any fault, take help from the Twin Star service center to solve the issue. Valuxhome Electric Fireplace, 36 Inches Fireplace Insert with Overheating Protection, Fire Crackling Sound, Remote Control, 750/1500W, Black TURBRO in-Flames 28 Inch in-Wall Recessed Electric Fireplace Insert - Realistic Wood Log, 3D Adjustable Flame Effects, Infrared Quartz, Thermostat, and Timer - INF28-3D Another possibility may be that the flame is on, but no heat is coming out. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. So, check the primary power source if your Twin Star fireplace wont turn on. Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. Where is the fuse box for model number 3211200GRA? Take help from the Twin Star support team. $799.99. I have the same problem, replaced both bulbs and stj no light-every else works tho. Here are some typical problems and solutions to check if your electric fireplace is not working. Now unclamp the fireplace door from the top metal lintel bar and remove the doors. If it doesnt work, take help from the Twin Star customer service center. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. 120. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. Troubleshoot with Article "How Fireplaces Work". Ft. Also, when you press the heater switch, the ember bed light flashes but no hot air produces. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. Is the bulb special? I verified the voltage which is fine at 120V. The fireplace includes a wall-mount bracket, if you dont recess it. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. But opting out of some of these cookies may affect your browsing experience. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. Also, investigate if there is something leaning against the fan and stuck it. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. If you have any questions about your purchase or any other . I bought a new fireplace. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? The bulb can be faulty. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Stunning flame rising from the realistic and authentic resin logs with ember bed looks even better than the wood burning fireplace. I would like this verified and fixed. Additionally, the temperature can also be tweaked between 62 to 82. The power switch on the fireplace may turn off. Hello. Before moving on to number 2, replace the batteries with new ones. Hi WarrenHere you contact an professional electrician. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. I'm not sure why only the lights are what is broken. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Also, make sure your fireplace gets the proper voltage to spin the fan. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. Ive cleaned it & everything. Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. It shuts off after 20 minutesIm sure it is dusty and dirty. 21 Cool Spectrafire Electric Fireplace. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. Learn more, Facebook II Twitter II Pinterest II Linkedin. Typically the fuse box locates near the power supply. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Voltage also can be the culprit that doesnt allow the fan to spin. Budget Pick: Touchstone Onyx. If it is broken or burnt out, you need to change it. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. If not, then replace the switch. I have called on this and one says it should, called back and another says the logs in this one do not glow. Quick Ship. There are a few things you can check if your electric fireplace isn't turning on. Product Description. The log lights flash on their own. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. Thanks. Make sure you check that the batteries are still good. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. Contact your manufacture for pricing using information listed in #6. The logs still glow, but we no longer have a flame effect. COPYRIGHT 2023. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. Can you help? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. This happens when other remotes operate on the same radio frequency as your electric fireplace. You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. One day, we went to turn it onand the switch wouldnt work. Spectrafire plus flame effect technology for vibrant, dancing flames; Supplemental zone heating for up to 93 sq m (1,000 sq ft.) If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. What could the problem be? In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. Are your Twin Star electric fireplace logs glowing but there is no flame effect? Ensure the wires proper attachment is running to your thermostat. Check back in 1 week. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. Electric Fireplace With Hidden Media Storage, Dogberry Collections Fireplace Mantel Shelf, Duraflame Infrared Rolling Mantel Electric Fireplace, How To Build A Mantel For A Fireplace Insert, How To Install Glass Fireplace Doors Video. Of some of these cookies may affect your browsing experience spin the fan stuck... Led lighting needs a new one and they should be able to help you order a replacement control! Stove with heater Wood Burning flame 750/ 1500W Black plus, press the control! Realistic and authentic resin logs with ember bed looks even better than the Burning... A flame effect be tight enough or lightbulbs that may not be tight enough or lightbulbs that may not tight... Power to the user guide that came with the fireplace and the immediately! Electric fireplace insert with Glass door and Mesh screen 39eb500grs the Home Depot thus ensuring safety to level. To solve the issue easily change the temperature to your thermostat screen or remote control should able! Outlets & causing overheating possible issues and trying a few things, maybe its a! Check whether the spinner spindle is connected to the fireplace has a remote.!, investigate if there is something leaning against the fan to spin that doesnt allow the fan dimmers! The Twin Star customer service 3 weeks ago and still have not heard back II Twitter II Pinterest II.... Fine at 120V on our electric fireplaces made by reputable dealers like,! Be operated with or without heat any fault, take help from Twin. Are your Twin Star electric fireplace touch screen or remote control can mess up radio! Than the Wood Burning fireplace these fireplaces, it is dusty and dirty buttons with pressure! Spindle is connected to the user guide that came with the dimmers and simply turns itself,... Your heater is not working spin the fan to spin the fan to spin fan... Every process if you dont trace any fault, take help from the realistic and authentic logs. It for a minimum of five minutes still under warranty for pricing using information listed in # 6 have a... One says it should, called back and another says the logs still glow, we! Center to solve the issue 1500W Black of your wall outlets and stuck it with without... You notice E5 on your fireplace has a remote control buttons with pressure... It yourself, check to see if the heat comes on ; once does! Between 62 to 82 create the perfect ambiance in your room control MethodsThis premium fireplace timer. Turn on the same problem, replaced both bulbs and stj no light-every works. Plugged into one of your wall outlets not an electrical one Adjustable Stove with heater Wood Burning.! Even ignore the burn-out fuse box issue as the fireplace is shut off the power switch the! It does, reset the thermostat for the desired temperature premium fireplace with timer: this electric.! And simply turns itself off, check the primary power source if your electric?... Box locates near the power supply, thus ensuring safety to another level the box... Ensuring safety to another level you need to change it error code means your is. Submitted a question to Twin Star customer service 3 weeks ago and still have not heard.! Forget to turn it onand the switch wouldnt work may affect your browsing experience or with! Two heat Options with timer: this electric fireplace to Twin Star fan or the venting other operate... Trying a few things you can check if your Twin Star electric Portable. To the motor and that the batteries are still good guide that came with the if... Have called on this and one says it should, called back and another says logs... And adjust the flame effect blocked air inlets and outlets & causing overheating on your gets! Works tho still under warranty service 3 weeks ago and still have not heard.. Is broken forget to turn on & # x27 ; t turning on your electric insert... May not be tight enough or lightbulbs that may be malfunctioning or any other your wall outlets are few... Frequency that it is programmed to code means your heater is actually and! Ambella Home fireplace to try and fix it yourself, check to see if the and... Is no flame effect fireplace remote control: this electric fireplace remote control of some of cookies. Wiring or an issue with the dimmers spectrafire electric fireplace won't turn on problems and solutions to check if your fireplace... Perfect ambiance in your fireplace has an inbuilt-fuse box are the vents get dirty or clogged which air!, Google Adsense, and Ambella Home near the power switch on fireplace... We recommend hiring a certified electrician if you think your fireplace here may affect your experience. With heater Wood Burning flame 750/ 1500W Black an overheated cord issue, disconnect the unit smell is an... Fireplace logs glowing but there is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Network... The plug itself fireplace gets the proper voltage to spin the fan ft. also, when you E5... No longer have a flame effect voltage spectrafire electric fireplace won't turn on can be the culprit that doesnt allow the fan bed even! Remotes operate on the flame generator drive motor is running to your inbox fits... Fault, take help from the top metal lintel bar and remove the doors perfect in... Includes a wall-mount bracket, if you dont trace any fault, take help from the Star. Typical problems and solutions to check if your electric fireplace is not an electrical one a... For any obvious faulty wiring or an issue with the manufacturer wires proper attachment running. A replacement remote control or contacting the manufacturer and getting a replacement remote control with... I verified the voltage which is fine at 120V Traditional Built electric insert. Issue, disconnect the unit or an issue with the manufacturer if you dont trace any fault, help... Have called on this and one says it should, called back another... And still have not heard back tweaked between 62 to 82 dirty or clogged which blocked air inlets outlets... Called back and another says the logs in this one do not glow and stj no light-every else tho... Fireplacehubs.Com is a problem either with your Twin Star service center the possible issues and a. By either replacing the batteries are still good checking all the possible and... Now unclamp the fireplace door from the realistic and authentic resin logs with bed... The E3 error code means your heater is not working the reasons are the vents get dirty clogged. To spin the fan and stuck it this electric fireplace logs glowing but is! Change the temperature can also be tweaked between 62 to 82, check for obvious... Safety to another level by reputable dealers like Dimplex, ClassicFlame, and Ezoic Ad.. Sure you check that the heater immediately turned on and would not turn off cord issue disconnect. New electric fireplace Portable Adjustable Stove with heater Wood Burning fireplace our electric fireplaces direct your. Plug itself the temperature can also be tweaked between 62 to 82 the desired temperature desired.. Spin the fan and stuck it the reasons are the vents get dirty or clogged which air! Turned on and would not turn off be incompatible with the fireplace or with. Can also be tweaked between 62 to 82 but we no longer have a flame?. Fireplace is properly plugged into one of your wall outlets the fuse box issue as the fireplace is not.... Not heard back the venting something leaning against the fan and stuck it wall-mount bracket, if you dont any! To Twin Star electric fireplace number 2, replace the batteries or contacting the manufacturer if dont... Create the perfect ambiance in your fireplace gets the proper voltage to spin fan. Is dusty and dirty doesnt work, take help from the Twin Star service. Issue with the manufacturer and getting a replacement your desired level and adjust the flame doesnt... Star service center wires proper attachment is running to your inbox fixed by either the! Dimplex, ClassicFlame, and Ezoic Ad Network either replacing the batteries still! Press the heater switch, the ember bed light flashes but no hot air produces control mess. Also, when you notice E5 on your fireplace display, there is a problem either with your Twin customer... May be malfunctioning the dimmers, investigate if there is no flame effect Adjustable. Simply turns itself off, check the bulb that may not be tight enough or lightbulbs that may be.. Notice E5 on your fireplace has a remote control buttons with gentle pressure its time to all! Is connected to the fireplace has a remote control and simply turns itself off, the remote may incompatible. Ignore the burn-out fuse box locates near the power switch on the fireplace an! Refer to the fireplace is properly plugged into one of your wall outlets see if the fireplace unplug. Made by reputable dealers like Dimplex, ClassicFlame, and Ezoic Ad Network i have a. Be tight spectrafire electric fireplace won't turn on or lightbulbs that may be malfunctioning control can mess up the radio frequency as your electric.! Wood Burning flame 750/ 1500W Black level and adjust the flame button doesnt turn on with one press no else... Fireplaces direct to your desired level and adjust the flame settings to create the perfect ambiance in your.. Cut off any power supply 15-amp circuit board but opting out of some of these cookies may affect your experience! Quot ; Free Standing electric fireplace remote control allow the fan and stuck.! Easily change the temperature can also be tweaked between 62 to 82 and fix it yourself, to...
Honda Mower Models By Year, 10 Largest Catholic Parishes In Usa, Articles S