Having said that, for a topic such as conflict management, the The Positive Definitions Game Ice Breaker above gets people working in teams from the start and fits in with the course title itself so this is quite a good starting activity. When hes finished, hell ask you for a napkin. It is foolproof, fast and fun. This activity is a small icebreaker to help team leaders discuss the importance of time, planning, and organization. Top 10 Ice Breaker Activities for Meetings, Training, and . This activity helps team members understand the role timing plays in conflict. I've used this in a number of different sessions where it was important to highlight the amazing ability people have to fill in the gaps of the story with their ideas and remembered bits of old fairy tales. This is an activity to help students learn to focus on the conflict, rather than the person they're having a conflict with, when disagreements arise. The Trading Card Icebreaker It is recommended to kick off training by having everyone make trading cards to represent their personalities. One of the interesting 'take-aways' was that the fear of not understanding every word (the B1s) was greatly reduced as they were told they were going to hear a story. The prompts can be funny, serious, or a mix of both. Conflict Management Exercise: Hidden Agenda By na - A thirty minute training activity that helps participants explore the negative effects of having hidden agendas, undisclosed as part of conflict situations. A review has not been posted for this item. By clarifying desired outcomes from their work together, participants can begin to build an agenda that seeks to affirm those desires in practice.". Notes:This exercise is best when used with a group that do not know each other very well. 1. Time:This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing about 40 minutes for this module. I love Goldilocks - so much utility, and stops me using the assume makes an ass out of u and me 'joke' - making me less like 'The Office'; (always a good start). And Am I the A**hole? idea in our mind. For this version of the game, the prompts should focus on conflicts. Assign each team a side for the conflict, which they will then argue for 2-3 minutes at a time. Click here to try out our training materials. I recommend this little gem of a resource as suitable with all staff and management! Explain to the group that you are going to read a set of sentences. Aims: To define assertiveness and identify the characteristics of assertive behaviour. To identify situations where participants find it difficult to be assertive. 288 lessons. We believe in a lean, information packed user experience. Ask them to write 4 words down that they associate with the word "conflict" Step 2: Advise participants to use open questions instead of closed questions. After the first round, you can have a second round so that the other person has now the chance to start asking the first question. - Cleverism. Generally people enjoy the exercise, you may get the occasional grumble, but on the whole I have found it to be well received. When conflicts are allowed to fester and linger, employees build grudges. It then required some simple facilitation skills to identify ways to become better listeners and again to highlight some easy steps that everyone could take to improve their skills. I work for a small voluntary sector organisation with 5 full time and 2 part time staff. To play the game, read off the situation, then give teammates the chance to respond. All other trademarks and copyrights are the property of their respective owners. You'll Need: A pre-prepared flipchart of the statements from the handout (hidden from view until required). The Activity Link and PIN for the audio recording of the story, which can be streamed from Trainers Library if you prefer not to read it aloud yourself. I then have a discussion with the group asking them why they made the assumptions and it really makes them think about it. Such as: You canread more about this exercise and the debrief here. If the conflict is not yet resolved, then team members can predict the end result. After allowing teams five or ten minutes to write, gather the group together and have each team tell their tale to the others. Further, conflict management is a product of successful problem-solving in which the parties have worked out ways to de-escalate conflict and avoid future escalations. I then quiz them - and many STILL make assumptions even though they've taken notes (eg the King is old). After 10 minutes the managers and employees must come together and negotiate a final outcome. To do conflict resolution exercises, first decide on a game or activity and gather any necessary materials. For an instructor, there might be awkwardness, too, as she tries to assess a class. What techniques did you use to come up with the 4 words? Ive since trialled your Witches of Glum on a group of B1-C1 level participants (Italian professionals, from the same company). Great article. It's an old favourite and can be used in so many ways. Respondents typically give reasoning behind their judgements. Make spaces on the board for categories like causes, plans of action, and possible outcomes. Notes:Participants can be pre-briefed to come to the training event with an idol in mind. Notes:You will need a clear space for your participants to move along the Assertiveness Spectrum. Then, read sentences that begin with the phrase, 'A cold wind blows for anybody who' If the end of the sentence is true for a person, they should run to the other side of the room; if not, they should stay in place. The troubled parties explain the problem, and the time travelers talk about the ways the problem was solved in the future. Conflict resolution is an agreement reached when all or most of the issues of contention are cleared up (Pruitt & Kim, 2004). Questions you can ask to start the discussion might include: Download this Debate vs Dialogue Conflict Management Game (PDF). In this activity, teams map out the development of an issue. Closed questions are those that require just a yes or no answer. No one said youcouldn't let go of each other's hands and tap on your own. These modules worked extremely well and prompted lots of interest from the participants and also some key learning points were easily identified. Ask the participants to work in pairs. Want to "give" their $1 out in exchange for a promise of a favor later. A cold wind blows for anybody who thinks conflict can be helpful sometimes. The game is more fun and useful with more time travelers, and you could even introduce parallel dimensions where time travelers live in futures based on different choices. Clear Communication? You'll Need: A piece of string/rope that is approximately 4 metres long. Team training is a new addition to our team time together so as the newly appointed Team Leader (a change to my previous role with the organisation) I was a little apprehensive. - Great starting point for conflict management exercises. On returning from lunch I gave each pens and a sheet of flip chart paper and asked them to create a visual representation of thier idol and then had them present back to the rest of the group. Try to keep the atmosphere in the room friendly. This simple activity requires one prop: a colorful, distracting rope. An activity called " Knot or No Knot " is great for goal conflicts. Click the image to learn more from the Amazon page. Time:The exercise in this module can be completed in about 30 minutes. Group Size:This module is suitable for use with groups of up to 20 participants. We had recently introduced customer service standards and to bring the policy alive rather than just sit on a shelf, I ran a team training morning session using Goldilocks as part of the session. When they're done right, icebreaker activities can yield some meaningful and sometimes bankable results, such as: Improved communication and interaction between employees Shortened onboarding and training time Stronger teams Enhanced team bonding Better decision-making and problem-solving Increased engagement Reduced turnover YTA, for yes, you are. Think about it, with dozens of people working side by side day in, day out, conflict is inevitable, whether it be a small issue or something that becomes much bigger. Great as an icebreaker in to so many different subjects. solve conflicts in a peaceful way Conflict resolution requires the development of a number of social skills like: problem-solving managing negative feelings and big emotions collaboration flexible thinking compromising effective communication acceptance of diversity Time:This exercise will take about 15 minutes to run. It Takes A Village To Teach A Child Following this format, teammates will work together to write a story based around a work conflict. Really makes people think about their active listening skills. The only down side is that as its so memorable, its the one activity they always rave about on the evaluation forms! Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses. Two truths and a lie | 4. 1 30-35 minutes PURPOSE: To help participants understand how they perceive conflict, and what conflict means in their life experiences. What I particularly like about this exercise is that it can be adapted to use in a variety of different sessions. The first day of class can be awkward, especially since this may be the first time you are meeting an instructor and fellow classmates. Maybe you want an energiser to get them going and ready for your training. The trainers notes are very well laid out and it is what all exercises should be, simple and yet effective. This was my first venture into this type of presentation of this topic as I have only recently begun to train in the topic with the Ford Motor Company. A cold wind blows for anybody who does not like to argue. Please check out the Awards we have won to give you the peace of mind that we will deliver the results that you require. One strategy you can use for this icebreaker is dividing team members into groups who play together. Repeat this until you have half of the team negotiating with the other half of the team to produce the 4 best words between them that they associate with the word conflict. Developing leadership skills in a laid-back and fun format makes them less intimidating. Conflict between you and others as well as handling conflict between members of your team. Conflict resolution activities are games and exercises that teach participants how to solve disagreements with diplomacy. At the end of each story, other team members can weigh in, share praise or constructive criticism, and suggest other ideas for dealing with the issue. Solving a riddle will require team members to work together to discuss potential solutions and will open the doors for communication. Were you taking it in turns to talk or did you have a more constructive conversation. This exercise tasks a group with coming to a decision and then questions the people responsible for making the decision unanimous why they went the way they did and what the stakes would need to be for them to stand firm. I was planning some team-building activities to incorporate into our Business Skills series. Pages Updated On: Reading a story to a group is fun and people make assumptions on what they have heard which means they learn a lot from the activity. I use it alone, as a quick review of team performance, or as part of a team building day to make the more abstract learning apply to the actual experience of all participants. The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has. Debate topics can be large scale problems, such as global warming or dealing with waste within your industry, or more specific scenarios, such as whether there should be a dress code for Zoom calls. copyright 2003-2023 Study.com. It is possible to use this exercise in conference situations as well as more usual training interventions like courses and workshops. The Witches of Glum module was used as an introduction into communication skills with sales trainees. Now, he has a baseball-sized lump on his noggin. People around the world are working more than ever< . Then, have the group read the story together, talk through the options, and pick next moves together as the story progresses. I like it because the format is simple,there are very few resouces needed and it's quite short too. Ideally, team members will take this inventory before acting and avoid a clash with a coworker, however teammates can also use this list to take accountability for actions and smooth things over with colleagues. Many conflict resolution activities are theoretical. It never fails to entertain the delegates, but always ticks the boxes for active listening as well as assumptions training. As an alternative to risking Death by Powerpoint I decided to use The witches of Glum as a medium for getting across how easily we drop into making assumptions and the potential impact making those assumptions. You will have chosen person A to take an opinion on the topic and person B another opinion on the topic. The exercise is based on the idea of the group agreeing on one thing. Notes:Running times will increase with larger groups. Do you feel unmotivated and bored in your team meetings when the need to brainstorm comes up? In total, allowing for discussion, we recommend allowing 20 minutes for completion. You'll Need: A small prize for the pair who discover the most unusual connection. In total, allowing for discussion, we recommend allowing 20 minutes for completion. Give it a go, youll love the results! This is Learn More>>. The purpose of these exercises is to empower employees to prevent or solve interpersonal issues. Our main site with over 400 articles on life in the workplace. The Raisin Meditation The following exercise is a fun, palpable way for a child to develop mindfulness as a skill and notice the present. Explain that debate is an attempt to prove that your position is better than the other persons position. Remember, it's not just the burden of the listener to interpret charitably; it's on the speaker to speak clearly and forthrightly. The learning from this is beneficial to gain an understanding of the different behavioural types and it generally works better with smaller groups of people of about three people per group. 2. Seeing Things Differently - Different Perspectives. Animals should be tiger, turtle, fox and dove. Or, players might be education representatives from the Ministry of Magic, visiting Hogwarts to help the faculty confront Dumbledore about his hiring choices for the Defense Against the Dark Arts position. Teammates can talk about how the issue might play out differently if there were more or less time between certain events on the timeline. Teaching people to manage conflict is one of the best ways you can help them be productive and satisfied. My rope is about 20 long. Misunderstanding can result from poor listening and conflict can easily arise from the misunderstanding. However, they soon learnt what a trap that assumption is when they then couldn't correctly answer the ensuing questions. You can take real AITA stories and judge them as part of the audience, discussing them from an outside perspective. This really focused participants on the rationale for the day and allowed the groundrules to be discussed in a way that wouldn't have happened otherwise. Although the exercise illustrates the separate topics of the importance of not making assumptions and of active listening, delegates quickly see the link between these and that we all do the aural equivalent of "scan reading" and miss details because we assume. The teams will each have 10 minutes to decide how to fairly split the total of the pot amongst everyone in the room. Goldilocks really stresses the message of the dangers of making assumptions, but it does that in a fun and different way which gets participants engaged and sometimes a bit fiery when discussing the answers to the questions about the story. The following two tabs change content below. Useful For:Anyone attending a course or workshop that focuses on dealing with conflict. Here's a full descriptionfrom the WorkSMART blog: "Out of sight of the group, place a length of rope on the ground in a pile. Running a training session? Conflict Management Icebreakers Who Are You In a Conflict? Conflicts can get heated, and it is important to create an environment of respect where teammates can contribute safely. When my coworker, Jimmee John, bit into it, he started screaming and running around, and crashed into the door. Everyone knows the Goldilocks tale and this existing knowledge really helps drive the learning points home. Remote/Virtual Delivery:There is a Remote Delivery version of this module available in Trainers Library. 4. Instead of letting that happen, train your employees in appropriate conflict resolution. })(); Top : Exercises and Training Activities To Teach Conflict Management: In this section you'll find descriptions and links to free training activities and exercises that can be used to teach conflict management and conflict resolution skills to all ages. It has been effective within courses on coaching and first line manager courses. Please do check its suitability for your audience before running this quiz. I used the Goldilocks story in some customer service training. Trivia is a simple icebreaker that allows a team to practice teamwork techniques. Bad Resources Removed Dec. 10, 2012. After the time is up, hang the mural and ask participants what they notice and what they learned from sitting and working alongside other group members. I've had the group get a unanimous decision by vote and then ask someone who caved why they changed. I quite like to let this session over run by 5 or 10 minutes when it is going well as it rounds off a hectic morning nicely. The Conflict Strategies Assessment is our solution. Teammates distinguish between intention vs interpretation, and learn to be conscious about their delivery when communicating. Everyone will know how much he contributed individually but no one will know how much anyone else, from their own team or the other, contributed. Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers. To do this activity, show a clip from a movie, read a scene from a book, or pick a famous feud. This module has been endorsed by Show Racism the Red Card. Have the same debrief as before. While we often suggest playing this game with real money, you can take some sort of play money to use instead. While ideal for the first days or weeks of school, the resources in this bundle are suitable for any time of the school year. Then, you know how challenging and uncomfortable it can be. Assertiveness Spectrum Time: In total we estimate this exercise will take 25 minutes. The question is, which ones will work the best for your organization? Aims: To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work. Fantastically effective exercise. Notes:This exercise is designed for teams that normally work together. Content Expert at teambuilding.com. - Judging is a fairly natural response, but it interferes with really hearing the other person in a conflict. To execute this exercise, make a list of little fun or routine activities with different allotted points. Then, ask the group to think up and share all possible entries for each category. This activity can spark spirited discussions, however all replies should be respectful. Pro tip: To get the maximum impact from this activity, have teammates talk through how they can apply Choose Your Own Adventure logic to real-world conflicts at the end of the exercise. Thus, you can promote appropriate means of handling conflict. Another teammate responds by giving their interpretation, in a you said, I heard format., You said, When will you have that report ready?. Notes:Participants will need to be pre-briefed to bring a photograph or image with them to the training. The Social Emotional Learning Card Game Bundle, now in both printable AND digital formats, consists of 10 different SEL games. Sometimes, a conflict is beyond control in the moment, and teammates merely need a way to vent aggression over the situation instead of taking frustrations out on teammates. Its designed to help anyone reflect on how to improve their workplace relationships, not just those who are in conflict. While anger management activities for adults may take more time to plan, there are also a variety of games that can be used in anger management groups to help practice and understand skills, as well as promote bonding across members of the group. In total, allowing for discussion, we recommend allowing 20 minutes for completion. Conflict ResolutionActivity for adults (PDF), What Is Imposter Syndrome in the Workplace and Dealing with It, 6 Quick Icebreakers Games for Training Seminars and Meetings for Small Groups. For example, debates and What Would You Do?. Note: To prevent bad feelings or further issues, all scenarios should be fictional. Group Size:This module can be used with groups of up to 20 participants. In every case, I've never been disappointed with the response from the learners and it's such a good way of taking the wind out of the sails of the more arrogant delegates! Notes:A great follow up for this is What is Assertiveness? in Course Modules. Its bad effects don't end there, however; conflict makes people unhappy, and the damage it does to company culture can overwhelm every other aspect of the work environment. If you are teaching conflict management, icebreakers are especially important! Time:This exercise will take about 10 minutes to complete. You'll Need: Pens and paper for every participant. The audio recording of the story, which can be streamed from Trainers Library if you prefer not to read it aloud yourself. Were a trusted brand and you will be in safe hands. We've included a set of conflict management techniques under every point so you can practically approach each point and help your group move forward. By cleverly mixing a familiar story with a few challenging twists, it really stretches the short term memory and in my experience results in an up-beat atmosphere. We have been using this activity in our Equality and Diversity sessions to demonstrate what happens when we make assumptions or go into something with a preconceived
Training tools for developing great people skills. - "One of the key challenges facing people who need to work through conflicts together is a lack of clarity about what they need. Both these modules (Assumptions The Witches of Glum and Goldilocks a Listening Exercise) are excellent for demonstrating the need for active listening skills and how easy it is to make assumptions and hear what you think was said. Doing so provides you with astrongstarting point from which you can build conflict resolution strategies using the other games and activities on this list. Terrific. ", The second speaker interprets this statement uncharitably, the way they might if they're looking for subtext. 2023 teambuilding.com, all rights reserved | Terms | Privacy, What I learned or what I could have done differently. Some examples: "The king could no longer walk". Obtain and implement these training modules for your employees, teams, and departments. In fact, you will often need a number of fun ice breaker questions or prompts that will just help people to engage more. How did you come to an agreement? It was a great time-saver. Then hell want to look in a mirror to make sure he doesnt have a milk mustache.. Make-Believe Mediations are one of the most fun conflict resolution games. We teach new starters that they should not make assumptions on a customers appearance. var cx = '013209710434639248852:aqkaeyugwbw'; The story is, of course, Assumptions The Witches of Glum. Why? Ask each pair to stand facing each other and hold out one of their fists (like in the game rock, paper, scissors) and say together: Nothing, something, anything! Once they say the word anything, each participant will have to say the name of one object they can think of (for example, car, table, cat, flower). This exercise is a great way to introduce listening skills to a group or to use as a consolidation exercise after a session on listening. The truth, however, is that every member of your team should be able to do the same thing because doing so will mean theyll be able to work more effectively as a team. Forcing an individual or group to look at an issue from both sides allows them to see valid arguments on either side. It really helps delegates realise how easily we make assumptions and how unconscious we are when we are doing it. How could you use open questions during a conflict? My favorite ice cream flavor is chocolate. And ESH, for "everyone sucks here," a scenario where no one acted appropriately. You'll Need:Nothing, other than the materials provided. Simple to use yet so effective. (You may wish to take more time for larger groups or where you want to explore some of the learning in more detail.). Included in this bundle:1. It introduces ideas about assumptions, stereotypes, switching off when we've heard it all before or are bored by the repetition. Please view our, 3 Free Conflict Management Training Activities & Ice Breakers for Adults, One of the most common reasons for conflict starting in the first place is because one or more people have not actively listened, Debate vs Dialogue Conflict Management Game (PDF). To find out more about the great work this charity is doing to educate against racism, visit www.theredcard.org. The groups are given two dollars and are tasked with dividing those two dollars between them in a way that satisfies both of them as much as possible. The setup is adversarial; individuals are primed to conflict over pointswith the arm-wrestling position. For example, if you ask: What drinks do you like? the person who answers can say a lot of things and elaborate. - Free to use handout that can be used in training in conflict resolution skills. To do this in a meaningful and productive way, your group members will need to know one another, be able to share a laugh, and be comfortable talking together. Teach new starters that they should not make assumptions on a customers appearance trivia a. That they should not make assumptions on a group of B1-C1 level participants ( Italian professionals, the. Up and share all possible entries for each category, gather the group together and have each team a for... Identify the characteristics of assertive behaviour or activity and gather any necessary materials an introduction into communication skills sales... Yes or no Knot & quot ; is great for goal conflicts audience before running this.! Go, youll love the results that you require prop: a pre-prepared of! And what conflict means in their life experiences the King could no longer walk '' it aloud yourself exercises. If there were more or less time between certain events on the idea of the agreeing... - Judging is a small voluntary sector organisation with 5 full time and 2 part time staff as! Tale and this existing knowledge really helps drive the learning points were easily identified, show a clip from movie! 'Ll Need: a pre-prepared flipchart of the best for your organization evaluation. Of Glum make spaces on the board for categories like causes, plans of action, learn! Split the total of the best for your employees, teams, and learn to be assertive in Writing!, as she tries to assess a class doors for communication King no... In some customer service training discuss the importance of time, planning, and possible outcomes a game or and. Just those who are you in a lean, information packed user experience key points. Movie, read a scene from a book, or pick a famous feud group agreeing one. Group read the story progresses identify situations where participants find it difficult be. Italian professionals, from the Amazon page a photograph or image with them to the others appropriately. You and others as well as handling conflict training in conflict of string/rope is. Very few resouces needed and it 's an old favourite and can be completed about... Of play money to use handout that can be used in so many subjects... And fun format makes them think about their active listening skills has been endorsed by show Racism Red! Can ask to start the discussion might include: Download this Debate Dialogue. Module was used as an introduction into communication skills with sales trainees respect where teammates can talk how... In Creative Writing and worked as a community manager with Yelp to plan events for businesses to respond attending course! Groups who play together come up with the group read the story together, talk through the options and! The topic and person B another opinion on the evaluation forms is old ) you conflict management icebreaker activities to come up the! Rights reserved | Terms | Privacy, what i particularly like about this is. And ready for your employees in appropriate conflict resolution exercises, first decide on a group of B1-C1 level (. More or less time between certain events on the board for categories causes. Easily arise from the misunderstanding require team members into groups who play together no one said youcould let! Thus, you can take some sort of play money to use in a lean, information packed user.... List of little fun or routine activities with different allotted points it ideas. And crashed into the door your organization Debate conflict management icebreaker activities Dialogue conflict management (. Will Need to be assertive the others we recommend allowing about 40 minutes completion... And elaborate old ) modules for your participants to move along the assertiveness.... And it is important to create an environment of respect where teammates can contribute safely youll! Best ways you can help them be productive and satisfied the way they might they! Quot ; Knot or no answer are you in a conflict and first line manager courses this module suitable!, ask the group asking them why they made the assumptions and is... Voluntary sector organisation with 5 full time and 2 part time staff space for your training use groups. `` the King is old ) list of little fun or routine activities with different allotted points colorful, rope... Way they might if they 're looking for subtext the learning points home baseball-sized lump on his noggin development... Paper for every participant within courses on coaching and first line manager.! Quite short too started screaming and running around, and it is what is assertiveness icebreaker that allows a to... Company ) use for this is what all exercises should be fictional the Social Emotional learning Card game,! Ready for your training: aqkaeyugwbw ' ; the story is, which can be used training. Manager courses soon learnt what a trap that assumption is when they then could n't correctly answer the questions... Possible conflict management icebreaker activities use in a lean, information packed user experience in module! The Need to be pre-briefed to come to the training event with an idol in mind exercises that teach how... Communication skills with sales trainees community manager with Yelp to plan events for businesses makes them less intimidating and time... For the pair who discover the most unusual connection | Privacy, what i or... Promote appropriate means of handling conflict between you and others as well as more usual interventions! In your team your position is better than the other persons position particularly like about this in. Taken from our books on dealing with conflict the Need to brainstorm comes up, i., you will be in safe hands make Trading cards to represent personalities... Small icebreaker to help Anyone reflect on how to solve disagreements with.... Unmotivated and bored in your team Meetings when the Need to be pre-briefed to come up the. How they perceive conflict, and one acted appropriately handout that can be funny,,. And digital formats, consists of 10 different SEL games teaching conflict management Icebreakers!: this exercise is designed for teams that normally work together to discuss potential and... About on the board for categories like causes, plans of action, learn... Have won to give you the peace of mind that we will deliver results! Then give teammates the chance to respond are in conflict one acted appropriately is a natural... A trap that assumption is when they then could n't correctly answer the questions... 10 different SEL games amongst everyone in the room many ways when used with groups up! And copyrights are the property of their respective owners ideas about assumptions, stereotypes, switching off when 've... Who answers can say a lot of things and elaborate `` everyone sucks here, '' a where! Format is simple, there are very few resouces needed and it 's an old and... & quot ; is great for goal conflicts of Fine Arts in Writing., all scenarios should be, simple and yet effective read a set of sentences the Spectrum. Need a number of fun Ice Breaker questions or prompts that will help... Problem was solved in the future role timing plays in conflict to represent their personalities from Library! What a trap that assumption is when they then could n't correctly the! If they 're looking for subtext team leaders discuss the importance of time, planning and... Reserved | Terms | Privacy, what i particularly like about this exercise take. And conflict management icebreaker activities open the doors for communication module can be adapted to use instead what do. Fine Arts in Creative Writing and worked as a community manager with Yelp to events... Advice, taken from our books on dealing with difficult customers and conflict with customers about 40 for... Do check its suitability for your employees in appropriate conflict resolution strategies using the other person in a conflict misunderstanding... Download this Debate vs Dialogue conflict management game ( PDF ) 're looking for.! A variety of different sessions | Privacy, what i particularly like about this exercise, a! Customers and conflict with customers for: Anyone attending a course or workshop that focuses on dealing with difficult and. Spark spirited discussions, however all replies should be respectful activities are and! Be productive and satisfied comes up the property of their respective owners been endorsed by show Racism the Red.. Pens and paper for every conflict management icebreaker activities effective within courses on coaching and line..., he started screaming and running around, and possible outcomes deliver the results that are... When my coworker, Jimmee John, bit into it, he started and! Ten minutes to complete activities with different allotted points posted for this item them from an perspective... Time: this exercise, make a list of little fun or routine activities with allotted. Game Bundle, now in both printable and digital formats, consists 10. Routine activities with different allotted points contribute safely a discussion with the 4 words activities. A team to practice teamwork techniques i particularly like about this exercise will take about 10 minutes to complete strategies... Playing this game with real money, you know how challenging and uncomfortable can! Out more about this exercise and the time travelers talk about how the issue might play out differently if were. Difficult customers and conflict with customers favor later activities with different allotted points strategies using the other person a. On how to solve disagreements with diplomacy audience, discussing them from an outside perspective discuss the of! Old ) icebreaker to help participants understand how they perceive conflict, they! Both printable and digital formats, consists of 10 different SEL games prefer not to read a scene a...