Provide a few examples to help them get started. Design Thinking has become an extremely popular approach to problem-solvingnot only among designers, but across all areas of business. You, the facilitator, will write each problem statement up on the board. Prompt: Draw as many objects as you can using a sheet of paper with 30 blank circles printed on it. What are we working with? In a way, yes! For a video overview of how to run a design thinking workshop remotely, be sure to check out this guide: And for further reading, check out the following resources: Get a hands-on introduction to UX design with our free, self-paced UX Design Short Course. I use examples of Personas, explaining that they could be based on one person, and therefore be very real, or if they use the data from several people, they can create a fictional character with whom they will empathize and keep in mind throughout the design journey. The define phase of your Design Thinking workshop might look something like this: The third phase in the Design Thinking process consists of ideationcoming up with ideas and potential solutions to solve the users problem. User stories are a helpful way to articulate the specific goals of a user persona. 3. But how do you choose the right ones? What kind of projects do you think this workshop could relate to? 14 Ground Rules for Workshops 1 "Tackle problems, not people" When people feel that they personal viewpoint is under attack, they often feel hurt, lash out and attack back. Crucially, an external facilitator is likely to feel more free to openly question the status quo., Crucially, the facilitator should be able to clearly explain to the group the importance of following the process, provide a clear picture of what team members can expect during the workshop, and be able to outline the results the workshop will bring., The team for your Design Thinking workshop will depend on the size of the company, the scale of the challenge at hand, and the capacity of individual team members. We focus on quantity, not quality and even half-baked ideas can be contributed to the discussion. Weve divided this guide into two phases: how to plan and prepare for your Design Thinking workshop, followed by how to actually conduct the workshop. Depending on the size of the challenge and the goals and needs of the individuals taking part, a workshop can take place over a few hours or up to a week if needed and is adaptable to both remote and in-person work settings. Some common challenges that a Design Thinking workshop can be used to address include:, A facilitator is the individual responsible for organizing and running a Design Thinking workshop. . In the introduction, its very useful to frame the Design Thinking process as a. Each tools has its own strengths (flexibility, integrations) and weaknesses (learning curve, limitations), but all provide a shared canvas and simplify data collection. There are different types of ground rules. Start by introducing an ideation technique of your choice. Go over the benefits, give examples of successful workshops, and leave a few minutes at the end for any questions or clarifications needed from the group about the process.. Wait, what? All these benefits aside, Design Thinking workshops are incredibly fun and engaging. Weve also included time slots based on a 1-day workshop. (These are in no particular order. Nurture your inner tech pro with personalized guidance from not one, but two industry experts. 9 Ground Rules for Retrospectives. Consider the following workshop preparation checklist as a guide: Team: Having the right skill sets in the room is key to generating innovative ideas with practical applications. We help businesses and brands succeed in the digital age. The works of art can then be displayed in the workshop room, for your viewing pleasure! These are the mindsets. 9 Ground Rules for Mediation. These visualizations not only help teams describe ideas, but also interpret data and make informed decisions. If you are in charge of delivering a summary of the work done, start it immediately after the workshop, while the information is still fresh in your mind. Lastly, if time permits, use the last few minutes of your workshop to take inventory of what youve accomplished during the time spent together and inform the participants of the next steps in the project. Where did the insights come from? Design thinking consists of five key stages which we'll explore in this workshop: Empathize, Define, Ideate, Prototype and Test. Further down, youll find more information to help you with each checklist item. There should be nothing exclusive about it. While originally being a way of guiding design work, it has been adopted by a wide array of professionals. There's often not a whole lot of difference between outrageous and brilliant. While these sources of insight are highly project specific, consider the following four areas as a starting point. With preparations ready and the agenda set, you can now facilitate a productive workshop. In which case you could finish the lesson here and return back later to process a few days later, giving participants a chance to engage outside of the workshop space. Keep in mind that the experience your clients will have during your workshops is the way they will remember you. Workshops can deliver on one or more of these objectives, depending on how long they run (and how well you prepare). Learn the basics in our design thinking training workshop, and start on your own innovation project step-by-step. Within a workshop context, facilitators typically focus on the five stages of Design Thinking to encourage collaboration, creative problem solving, and innovation from each member of the group. Continuing with the example of LoveFoundry, our imaginary online dating service, lets consider how you might construct the empathise phase. Design Thinking workshops should be dynamic and interactive, so its important that participants have plenty of roomespecially when it comes to the prototyping stage. If youre running a workshop for a client, you might print display advertising campaigns from three of their biggest competitors, for example. Reflection and discussion (10 minutes): As a group, discuss what youve learned so far. Now well go through all the necessary steps for running a Design Thinking workshop. Presentation (10 minutes): What is the define stage and why is it necessary? This approach helps participants recognize each stage of the process, and also understand what tools and exercises are used at each point. That means all decision makers, technical leads, and even users (or their personas) must be represented. We therefore synthesized all of the key information on a Research Wall that we built on Miro in the form of a SWOT matrix, as well as in a comprehensive project checklist. For example: A busy, middle-aged professional needs an easy way of meeting like-minded people in the local area. By the end, youll be ready to take your colleagues (or clients) through the entire Design Thinking process, equipping them with the tools they need to come up with innovative strategies and ideas. In this module, we will consider a range of tools to help design thinkers understand problems: surveys, statistics, interviews, five whys and so whats, user roleplays, analogous empathy, empathy maps, customer journeys, and value chain analysis. Here are some of the benefits at a glance: Most companies today have innovation envy. Despite . Congratulations: youve just conducted an engaging, informative, and extremely valuable Design Thinking workshop! Every workshop should have ground rules. No, the great thing about design thinking is its accessibility! Summaries can be shared early in the session to quickly level-set, while raw data can be referenced during activities or decision making. That way, if there is an opportunity to develop and deepen the process, you might create a series of workshops that aim to tackle different issues and projects. Many make genuine efforts to be innovativethey spend on R&D, bring in creative designers, hire innovation consultants. Based on the five phases of Design Thinking, a Design Thinking workshop focuses on: Empathy: Getting to grips with a real user problem and building empathy for the target users / customers. Our second exercise is called the Ideas Vault, this exercise is designed to relieve our participants of any decision-overwhelm when it comes to choosing which ideas to take forward in our prototype phase. Feel free to mix up ideas that will keep your workshop engaging! As the facilitator, you then have to ask team members to list why these ideas are so bad. When introducing design thinking to a group, the best place to start is by answering the question, what is design thinking? A Design Thinking workshop seeks to overcome these challenges through a defined process that is designed to improve the problem-solving skills of the team, facilitate innovation, allocate time and space for significant collaboration between team members, build empathy, identify opportunities, define requirements, and develop ideas. There might be one person sourcing the ingredients, another baking the cake and another delivering it to our Persona. The following walkthrough outlines the major milestones you could expect in a 1-day workshop intended to align on the strategic requirements for a user-centered experience. As a facilitator, we should ensure that everyone comes away from the workshop feeling empowered, with more clarity on what Design Thinking means, and how they can apply the methods to real-life projects. Whiteboards help teams work through complex problems quickly. 1 day, 9:00 AM - 5:00 PM) Add time for introductions, lunch and breaks (15 to 60 min) Identify Design Thinking steps for each block (ex. Take a user-centered approach and ask your participants for feedback. You could relate it to designing a book cover, choosing a holiday destination, or buying an office desk chair. This is the time to ask the group to come together to write a detailed problem statement. Dynamic groups who are used to problem-solving may come up with an idea straight away, and decide that they are definitely going to run with that as their solution. Technical tangents and These are the people your solutions must serve, and they are a constant source of inspiration. For the empathise phase of the workshop, youll encourage participants to step into the users shoes and really think about what they need from the product. If youre running a workshop for a client, perhaps the main purpose is to teach them about Design Thinking and how it can be applied to their business. Also, don't hesitate to delegate certain tasks to the participants. The job's a game!. Select those that are appropriate to your group's needs. The level of detail you decide to document your workshop with should be based on the scale of your project short Design Thinking sessions with a core team dont require the same level of scrutiny as larger projects with extended teams who meet infrequently. Before we move into our second exercise, its often useful to discuss and explain who our Stakeholders are. The most productive Design Thinking workshops reduce the need for follow-ups by having all the right data on hand for decisions. Youll find that the participants better control their allotted time and are less frustrated when their time for reflection comes to an end. Design thinking is mostly celebrated as a set of step-by-step framework with tools incorporated within each step. For example, a cupcake is designed to be eaten by one person, a low-cost treat that doesnt warrant a special occasion. For the last 5 minutes, participants should combine any steps that are too similar, narrowing it down to 8-15 steps. Build on the Ideas of Others Okay, but then "how can I be all of this at once?" When you use Design Thinking methodology in a co-creation workshop, its undeniable that being well-prepared is essential to ensure its success. Did everybody agree with the users challenge or were different needs identified?, Working with the problem the group identified in the previous step, the group spends this next phase working on ideas and possible solutions. One of the reasons for its popularity is, Join the 100.000 facilitators using SessionLab, 2022 TrainedOn O Voolu tn 20a, Tallinn, 10918 Tallinn, Estonia support@sessionlab.com. We can then establish a variety of methods in how we might Empathize with our users: For our cake design, these insights could help us discover our users flavor preferences, any hobbies that might relate to the visual design of the cake; and who else might be eating the cake at the party. What could have gone better? Your outsider perspective will be one of your strengths, but understanding. Always one to evangelize and advocate open thinking when it comes to 'Digital Experience Design', and having played a gamut of roles from being a 'Multimedia Designer' since 2004, to being a . Activityadd functionality to mobile screens (15 minutes): Now participants will turn their sketches into low-fidelity paper prototypes by adding functionality. the mobile screen) that would be needed for this step. Select a program, get paired with an expert mentor and tutor, and become a job-ready designer, developer, or analyst from scratch, or your money back. Running a successful Design Thinking workshop means ensuring the team has everything they need to make informed decisions in real-time. As a designer, you might hold a Design Thinking workshop with your direct team in order to tackle a tough design challenge youve been struggling with. Based on the five phases of Design Thinking, a Design Thinking workshop focuses on: Design Thinking workshops are all about collaboration and problem-solving. Why? What ideation technique will the group be using today, and how does it work? While there are many ways to describe the process, weve broken it down into three steps: Prepare, Facilitate and Document. Plan a schedule that works even if you have to devote less time to one or more activities (or even cut some out entirely). When tackling this somewhat tricky task, there are two golden rules to bear in mind: It might be tempting to cram in as much as possible, but the workshop will just end up feeling rushedwhich is not conducive to creativity! 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