tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? We do not claim our questions will be asked in any interview you may have. Regions Bank wants to see that you think about the future and are actively working towards your goals. At Regions, the Financial Relationship Consultant - Universal is responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. They asked generic interview questions that were easy to answer and also were personable at the same time. To stay organized, the small team we had on staff worked off of a checklist each day to ensure we weren't missing anything important. There was never a discrepancy, in the four years that I worked there. If hired for this role, my immediate goal upon starting would be to get to know my team very well. We havent talked yet, but Im expecting great things. Last year, I did this with a customer that I had over a years worth of history with. I overcame these feelings by getting to know my co-workers on a more personal level. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. Regions Financial Financial Relationship Consultant Review It was a great place to work until John Turner came in Financial Relationship Consultant (Former Employee) - Saint Charles, MO - June 30, 2022 Regions used to have fantastic culture and a customer focused mindset. tell me about a time you dealt with a hard customer. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. The process took 2 weeks. Once you have a phone interview with the recruiter, he/she will recommend a second interview. The process took 2 weeks. Christopher Uss's Phone Number and Email Last Update. In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". Consider sharing a professional challenge or a situation you overcame in school. I interviewed at Regions Financial. Find out what skills and jobs are in high demand. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. I applied online. This was for alabama, Commercial Customer Service Representative. Anonymous Interview Candidate in Jacksonville, FL, I applied online. The interview was about 45 minutes long, and there were to interviewers. The process of the interview was very simple. I applied through college or university. Very laid back interview. I want to work at Regions Bank because I want to become a financial advisor. Continuous practice will allow you to feel more secure in your skills and of course, improve your score. Find the best jobs in the US, apply in 1 click and get a job today! "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. Describe a time in your last job where you had to deal with an angry customer? How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? I interviewed at Regions Financial (Atlanta, GA) in May 2021. I am confident in my ability to find a solution to last minute, or unexpected, problems.". Stayed focused on the current and most recent experiences. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. Overall was a very smooth process and went very quick. If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Simple interview. Got the opportunity through my universities Career Services department. Why do you think you would be a good fit for this position? "Describe a time you overcame a challenging situation." I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. I was asked numerous questions about situations at my previous places of employment. I interviewed at Regions Financial (Birmingham, AL) in Mar 2014. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. Then, you will answer job-specific questions. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. Financial Relationship Consultant Interview, The Ultimate Job Interview Preparation Guide. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. The process took 3 weeks. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. There are 478,208 open job vacancies in the US. Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. I applied through a recruiter. Please refer to (http://mortgage.nationwidelicensing.org) for more information. This employer has embraced transparency and taken extra steps to engage with their employees. Once you start practicing, you may find that certain tests come more naturally to you while others require some more work. . I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. Apply for Financial Relationship Consultant job with Regions Bank in Florissant, Missouri, 63033. It is also necessary for accomplishing your daily tasks behind the scenes. Non confrontational. Show that you exemplify the companys values throughout the process to prove your understanding of its purposes and needs. I thought my 5 year was going to finally show something but it did not. The interview was about 45 minutes long, and there were to interviewers. Be the first to find this interview helpful. Rather, try and remain focused on your ability to build and maintain an effective team based atmosphere as the success of any branch at Regions Bank will rely on the Branch Manager's ability to do so. Could differ for a single internship vs. their big programs. As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. was previously known as a Financial Services Specialist. "Give an example of a goal you reached and tell me how you achieved it. Phone screen followed by virtual interview, then weeks later had a final, in-person interview. The first phone call for an entry level position was with a Human Resources recruiter. OR. I applied online. Interviewers also want to hear about results. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? AboutDisclaimer Contact us: [emailprotected]. Commercial Customer Service Representative. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Preparation for your interviews can help you feel more secure as you go through your interviews. If I would be consulting any documentation or other resources, I would do the same with the customer to not have a holdup in the lobby. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland
I put in my application online and received an email and phone call the same day. A quick 10 minute walk outside really helps refresh me for another half day of work.". Opens the Fishbowl by Glassdoor site in a new window. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. I interviewed at Regions Financial (Birmingham, AL). I applied online. Constant communication and flexibility was key for our success as we continually helped each other out on important things throughout the day. "I can think quickly and can do mental math, problem-solve, and mention other products and services to offer the customers. I interviewed at Regions Financial (Jackson, MS) in May 2021. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. Very easy and friendly. ", "When faced with a situation where a quick solution is required, I will rely on my training, my memory, and my instincts. The process took 3 weeks. Name a time you had a problem with a difficult customer and how you resolved it. Assessments help employers see if you have the appropriate traits for a job at Regions. Job Interview Best Practices Growing Your Career Starting a New Job All Articles Learning Hub. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. "This question really brings me back to a particular week a few years ago in my current job. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Still hoping I get the job. Your ability to handle conflict will be an important part of this role with Regions Bank. In speaking with the client, they were very unhappy about our customer service and overall pricing. After that, you will be prompted to add basic personal information and to add your resume and cover letter. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. As a Teller with Regions Bank, you will be responsible for the receipt of cash and distribution of cash to customers that come into the lobby and drive-thru of the branch location you would be working at. I applied online. Give an example that demonstrates your perseverance and proactive approach to facing a challenge or conflict. I am confident that my ability to connect with customers in a trusting way will greatly benefit the business here at Regions Bank because customers want a friendly and trusting face handling their personal finances.". Regions Bank is one of the most reputable banks in the United States. To help drill down to your ability to do this, your interviewer is looking to get insight on how you have handled your own professional development to remain adaptable to your job. ", "My favorite manager was my very first manager when I worked at Company X. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Financial Relationship Consultant Interview. Whats the best way to have a lack of compensation and incentive conversation in your department? Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. You should ensure you do well on any assessments by practicing sample questions. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. This required me to tap into my ability to lead change management for my work and my team. What in your education has prepared you to work at Regions Bank? I applied online. "In my last position, I was responsible for the cash deposit on a daily basis. Took about 30 minutes, people were super nice and basic questions. Current Financial Relationship Consultant in nullnull. Havent had my interview yet. Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. After that if you get the job they'll give you a call and you'll kind of know at the end of your interview. All Rights Reserved. Mainly focused on AMAZING customer service and an understanding of the position. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. It was a great learning experience for me and the entire organization. Integrity is best displayed through honesty and consistent moral values. offers an exciting opportunity for candidates with retail or sales experience that are interested in, beginning a career with opportunities for growth, development and upward mobility. I got along with the boss so it went very well. How is their IT department for roles like Director or VP? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. Interview, then weeks later had a problem with a customer that i had over a years worth of with! With their employees yet, but Im expecting great things long, our! Ms ) in Mar 2014 of a goal you reached and tell me how you it. 2008-2023, Glassdoor, Inc do mental math, problem-solve, and there were to.. 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regions financial relationship consultant interview